Run Your Entire NDIS Back Office - Without the Chaos

All-in-One Workforce, Payroll & Compliance Operating System

Rostering. Payroll. Invoicing. Compliance. Documentation.

Finally working together - automatically.

RomeoHR replaces scattered tools, manual admin, and constant audit anxiety with a single, fully compliant platform that helps you reclaim 40+ hours a week, reduce payroll leakage, and stay audit-ready every single day.

 

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ISO 27001, ATO, ISO 9001, SOC 2, HIPAA, GDPR compliant
Section Head
Problem Section

The Admin Load Is Crushing Your Business (And Your Life)

If you run an NDIS or care business, this probably sounds familiar.

  • ❌ You’re fixing rosters on weekends.
  • Chasing staff for notes and timesheets.
  • Worrying about SCHADS rates, expired Blue Cards, and whether your documentation would survive an audit.

Not because you’re disorganised — but because your systems were never built for NDIS reality.

Most providers are juggling:

  • ✅ 3–6 disconnected tools that don’t talk to each other
  • ✅ Manual payroll checks to avoid underpayments
  • ✅ Late or missing progress notes
  • ✅ Invoicing delays and rejected claims
  • ✅ Constant low-grade fear of audits or compliance breaches 

You didn’t start this business to become a full-time admin manager.
Yet here you are.

One Platform. One Source of Truth. Zero Guesswork.

RomeoHR is a fully integrated NDIS back-office operating system.

Everything flows — roster → time capture → payroll → invoicing → compliance — without double handling, spreadsheets, or last-minute fixes

It’s not “another HR tool.”

It’s the system your business should have had from day one.

Solution Section

What Life Looks Like After RomeoHR

 


Confidently audit-ready every day — not just during audit week
Accurate payroll, every run, without spreadsheets or stress
Shifts, notes, invoices, and pays all aligned automatically
No more chasing staff for timesheets or progress notes
Clear visibility across staff, participants, funding, and compliance
Weekends back. Evenings back. Headspace back.

Your business runs calmly, predictably, and professionally - even as you grow.

Transformation Section
Sarah Whitmore

Sarah Whitmore

Operations Manager, NDIS Provider (VIC)

(5 stars)

We replaced multiple systems with one platform and cut admin time massively. Rostering, HR, timesheets, payroll, and invoicing all used to live in different tools, and staff avoided using half of them. Now it’s all in RomeoHR — one login, one workflow, and people actually use it, which says a lot. The office is calmer, frontline staff know exactly what to do, and we finally have a single source of truth for the whole business.

Olivia Ward

Olivia Ward

Compliance Officer, NDIS Provider (SA)

(5 stars)

As Compliance Officer, I used to spend days piecing things together before every internal review — incidents from one system, worker checks from another, documents in shared drives, and spreadsheets to track it all. There was always a nagging fear that something had slipped through. With RomeoHR, I have live visibility in one place: incidents, follow-ups, worker screenings, training, and document expiries are all tracked and reportable in seconds. I’m no longer chasing information or relying on my memory. For the first time, I feel genuinely confident nothing is quietly falling through the cracks.

Zoe Harrison

Zoe Harrison

Program Coordinator, NDIS Provider (NSW)

(5 stars)

As a Program Coordinator, I used to start my week in chaos — rosters in one system, notes in another, incidents in emails, and funding in a spreadsheet. Just getting a clear picture of what was happening for each participant took half my day. Now, with RomeoHR, I can see the full story in one view: who’s rostered, what’s been delivered, what incidents or follow-ups are open, and how funding is tracking. I can support my team, respond to families quickly, and plan ahead instead of constantly reacting. It feels like I finally have proper control over my programs.

The NDIS Back Office Operating System

Who This Is For

NDIS, Aged Care, and Home Care providers with 10+ staff who want to eliminate admin overload, reduce risk, and scale without chaos.

What You Get

🧩 Fully integrated rostering, payroll, invoicing, HR & documentation
📑 SCHADS-compliant payroll with correct loadings and penalties
Automated compliance checks (expired cards, missing notes, incidents)
🔗 Client-linked shifts and instant NDIS-ready invoicing
🗂️ Audit-ready records with full traceability
📱 Simple mobile app your team actually uses
Benefits Section

Why Providers Switch to RomeoHR

Less Admin. More Control.
Stop spending nights and weekends fixing systems that should work automatically.
Compliance Without the Panic.
Your records are always accurate, complete, and ready if an audit comes knocking.
Real Financial Clarity.
Reduce payroll leakage, missed billables, and costly mistakes that quietly drain profits.

Features Section

What Makes RomeoHR Different


NDIS-Built Rostering

Shifts are tied to clients, locations, and support types - not generic calendars.

Automated SCHADS Payroll

Loadings, penalties, overtime - calculated correctly, every time.

Client-Linked Documentation

Progress notes, incidents, and evidence are prompted and stored correctly.

One-Click Invoicing

Approved shifts become invoices instantly at the correct NDIS rates.

Compliance Tracking

Blue Cards, Yellow Cards, licenses - tracked and flagged before they expire.

Feature Section
Alexander Price

Alexander Price

Service Delivery Manager, NDIS Provider (QLD)

(5 stars)

As Service Delivery Manager, I was constantly wrestling with gaps between ShiftCare, our HR files, and payroll. We left ShiftCare because it didn’t cover everything, and the workarounds were starting to cost us time and money. RomeoHR replaced multiple tools in one go — rostering, timesheets, payroll, incidents, and documentation now sit in a single, logical flow. It’s dramatically simplified how we run day-to-day operations and given me clear visibility across every program.

Chloe Mitchell

Chloe Mitchell

Client Services Lead, NDIS Provider (WA)

(5 stars)

As Client Services Lead, my biggest frustration was explaining to families that we ‘just needed to check another system’ to answer simple questions. Since moving from ShiftCare to RomeoHR, everything I need is in one place — rosters, notes, incidents, and funding. Training new staff is easier because the system actually makes sense; they can see the whole client journey without clicking through four different tools. That clarity has improved both our internal communication and the confidence families have in our service.

But What If…

 We handle setup and migration so you’re not left figuring it out alone.

Yes - because it’s designed for how support workers actually work.

SCHADS interpretation is built in, not bolted on.

 Most providers are - until an audit, underpayment, or admin burnout hits

Emily Carter

Emily Carter

HR Manager, NDIS Provider (NSW)

(5 stars)

I was worried the switch would disrupt the team. HR had already pushed a few ‘new systems’ in the past that staff hated, so I braced for resistance. With RomeoHR, the opposite happened. The layout made sense, the workflows followed what we already do, and adoption was quick — even from our least tech-confident team members. Within a few weeks, managers were telling me they couldn’t imagine going back to spreadsheets and shared drives. From an HR perspective, that kind of buy-in and immediate payoff is rare.”

Stop Letting Admin Run Your Business

 

You don’t need more staff.
 You don’t need another spreadsheet.
You need a system that actually works.

Frequently Asked Questions

RomeoHR is built for NDIS first, which means compliance, documentation, and workflows are designed around NDIS Practice Standards and SCHADS requirements.

That same foundation also makes it ideal for Aged Care and Home Care providers, especially those dealing with similar rostering, payroll, and compliance pressures. If you operate across multiple care models, RomeoHR can support that too.

This NDIS-first approach ensures providers are covered for the most complex regulatory environment first, which naturally benefits other care sectors. Many organisations delivering blended services find they can manage everything in one system rather than splitting operations across multiple tools.

In many cases, yes.

Providers often replace ShiftCare for rostering, Employment Hero for HR, and Xero add-ons for payroll and invoicing with RomeoHR’s all-in-one platform. Some providers still keep Xero for accounting, but RomeoHR integrates cleanly so there’s no double entry. The result is fewer tools, lower software costs, and far less admin.

This consolidation also reduces errors that come from syncing multiple systems and saves staff time spent reconciling data. Providers gain clearer visibility across operations without losing flexibility where existing accounting systems are preferred.

Most providers are fully operational within weeks, not months. We guide you through setup, data migration, and workflow configuration so you’re not left figuring it out alone. The timeline depends on your size and complexity, but the focus is always on getting you value fast - not dragging out onboarding.

This means you can start seeing efficiency gains quickly, even while more advanced features are phased in. The process is structured to minimise disruption to day-to-day service delivery

Very little.

RomeoHR is designed to be intuitive for both office staff and support workers, so adoption is fast. Most teams are comfortable using the platform after a short walkthrough, and ongoing support is always available if needed.

This reduces resistance to change and avoids the need for long training programs. Support workers can focus on care delivery rather than learning complex systems.

Yes - and this is one of its biggest strengths.

RomeoHR is built to scale without increasing admin workload. Whether you add more staff, more participants, or new services, the same automated workflows keep everything organised, compliant, and under control.

As organisations grow, complexity often increases faster than headcount. RomeoHR is designed to absorb that complexity so growth doesn’t translate into more paperwork or operational stress.

Yes.

You’ll get local Australian support from people who understand NDIS, SCHADS, and the real-world challenges providers face. No generic call centres. No explaining NDIS basics to someone overseas.

This ensures faster, more relevant help when you need it, especially during audits, payroll cycles, or compliance-related issues where local knowledge really matters.

Summary 

Track participant funding in real time to prevent revenue leakage and avoid unexpected shortfalls.
Centralise all participant records — documents, notes, plans, risks, and history — securely in one system.
Reduce claim rejections and payroll errors with built-in SCHADS interpretation and automated calculations.
Stay audit-ready every day with proactive compliance alerts and complete, traceable evidence packs.
Equip your field team with a simple mobile app for accurate notes, incidents, and documentation — done right the first time.