Rostering & Availability
- ✅ Smart rostering with availability, funding, and compliance in mind
- ✅ Last-minute changes without breaking payroll or billing
Run Your NDIS Business Without the Constant Compliance Anxiety
Run your entire NDIS back office - without chaos, stress, or audit panic.
You didn’t start your provider business to spend nights fixing rosters, chasing progress notes, or worrying whether payroll and invoices will survive an audit.
RomeoHR replaces scattered systems with one calm, connected platform - so every shift, note, invoice, and pay run is compliant, accurate, and audit-ready by default.
Get a free demo with our experts
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Benjamin Clarke
Director of Operations, NDIS Provider (VIC)
Nothing was all in one. Nothing. Every week felt messy. We had rosters in one system, notes in another, payroll in Xero, and random documents in email and folders. You think things are ‘kind of working’ - until the weekend hits and you’re fixing rosters, chasing missing notes, and double-checking payroll so you don’t get caught out. Since moving to RomeoHR, everything runs through one platform. Shifts, notes, incidents, payroll, and invoices actually talk to each other, and my weekends are mine again. It finally feels like we’re running a proper operation, not patching leaks.
What Life Looks Like With RomeoHR
You’re not scrambling anymore.
Rosters update in real time - with funding and availability in view
Support workers clock in, submit notes, and log incidents properly
Invoices generate directly from completed shifts
Payroll is calculated automatically with SCHADS applied correctly
Compliance gaps are flagged before they become problems
Audits stop feeling scary
Sarah Whitmore
Operations Manager, NDIS Provider (VIC)
The moment it clicked for me was this: it’s one system. You roster the shift, the shift becomes the invoice, and the same data runs payroll - all from a single source of truth. You’re not re-entering anything, you’re just reviewing and approving what the system has already prepared. For us, that removed so many gaps, errors, and ‘who forgot what’ conversations. It turned our week from constant patch-up work into a clean, predictable workflow.
Emily Carter
HR Manager, NDIS Provider (NSW)
As HR Manager, progress notes were my biggest stress. They’re the legal proof a shift happened - and I was constantly worried they weren’t done properly or on time. I’d spend hours every week chasing workers, checking notes, and patching gaps before reviews. With RomeoHR, notes are built into the workflow and tied to each shift, with clear prompts and visibility on what’s missing. I still oversee quality, but I’m not manually policing every note anymore. HR finally feels structured instead of exhausting.
James Barker
Finance & Billing Officer, NDIS Provider (ACT)
As Finance & Billing Officer, my Fridays used to feel completely out of control. Rosters were in one system, timesheets in another, claims in PRODA, and I was stitching it all together in spreadsheets, hoping the numbers matched. It was impossible to get a clean picture of what we’d billed, what was pending, and what might be rejected. Since moving to RomeoHR, my week is calmer. I can see shifts, invoices, payments, and funding utilisation from a single dashboard without exporting a dozen CSVs. For the first time, I feel like I’m genuinely managing our revenue and cash flow, not just cleaning up after broken processes.
Chloe Mitchell
Client Services Lead, NDIS Provider (WA)
As Client Services Lead, compliance used to feel like a trap waiting to spring. I was always worried there was a missing form, an expired document, or an incident that hadn’t been followed up properly - and I usually found out when a coordinator, family, or auditor asked the hard questions. With RomeoHR, I can actually see what’s missing before it becomes a problem. Participant files, worker checks, notes, and incidents are all in one place with clear alerts, so I know exactly where we stand. That peace of mind - being able to speak to families and coordinators with real confidence - is what I’m really paying for
Benjamin Clarke
Director of Operations, NDIS Provider (VIC)
I’ve got young kids. I want to be at peace when I walk in the door, not still thinking about rosters, invoices, and payroll. I didn’t step into this Director role to be buried in admin every night. Since moving to RomeoHR, it finally feels like the back office is under control - instead of controlling me. I can see everything I need in one place, make decisions quickly, and actually switch off at home.