Relationship-First Care Management Software

RomeoHR replaces scattered tools, mental overload, and constant audit anxiety with one calm, connected system.

Your rostering, payroll, compliance, CRM, and stakeholder communication - finally working together so you can breathe again.

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ISO 27001, ATO, ISO 9001, SOC 2, HIPAA, GDPR compliant
Section Head
Problem Section

The Real Problem Isn’t Software - It’s the Mental Load

You didn’t start a care business to become a full-time admin manager.
But somewhere along the way, your days filled up with:

  • ✅ Digging through systems while a Support Coordinator waits on the phone
  • ✅ Wondering if a case note was logged… or just remembered
  • ✅ Losing weekends to rostering fixes and invoice checks
  • ✅ That quiet, constant fear: “What if we get audited tomorrow?”

The work isn’t hard because you don’t care.
It’s hard because everything is fragmented - and you are the system holding it all together.


That’s not sustainable. And you know it.

One Platform That Holds the Memory - So You Don’t Have To

RomeoHR is a fully compliant, audit-ready workforce and relationship management platform built specifically for NDIS, Aged Care, and Home Care providers.

It brings rostering, payroll, invoicing, documentation, and stakeholder CRM into one connected system - with automated compliance checks baked in.

No more guessing. No more chasing. No more holding everything in your head.

The Offer Section

What Life Looks Like After RomeoHR

 

You open one dashboard and instantly know what’s happening
Support Coordinators get updates without you scrambling
Audits become boring (in the best possible way)
Sundays feel like Sundays again
You stop reacting… and start leading with calm authority

The system remembers the details - so you can focus on people, not paperwork.

Transformation Section
Benjamin Clarke

Benjamin Clarke

Director of Operations, NDIS Provider (VIC)

★ ★ ★ ★ ★ (5 stars)

The hardest part wasn’t the work - it was holding everything in my head. Who’d done their notes, which incidents still needed follow-up, which documents were expiring, and which families needed an update. Once everything was finally in one place with RomeoHR, that weight just lifted. The system tracks tasks, prompts the team, and gives me a clear view of what’s happening without endless chasing. I feel like a director again, not a full-time traffic controller.

Chloe Mitchell

Chloe Mitchell

Client Services Lead, NDIS Provider (WA)

★ ★ ★ ★ ★ (5 stars)

As Client Services Lead, my head used to spin all day - and all night. I’d worry about whether notes were in, incidents were followed up, and if families were getting the updates they needed. Everything lived in different systems and email threads, so I was constantly piecing the story together by hand. Once we moved to RomeoHR and everything was in one place - shifts, notes, incidents, documents, and funding - that weight just lifted. I can see exactly where each participant is at, respond to families with confidence, and I actually switch off at the end of the day.

What You Get Inside RomeoHR

Who This Is For

Providers who want compliance certainty, operational clarity, and stronger stakeholder relationships - without adding more software or admin staff.

Core Benefits

🌐 One source of truth for staff, participants, and referrers
🛡️ Audit-ready records by default
💧 Reduced payroll leakage and billing errors
🤝 Stronger trust with Support Coordinators & Plan Managers
⏱️ 40+ hours a month reclaimed from admin chaos

What’s Included

  • ✅ Integrated rostering with SCHADS interpretation
  • ✅ Automated payroll & invoicing from approved shifts
  • ✅ Case notes & documentation linked to participants
  • ✅ Referrer-centric CRM (Support Coordinators, Plan Managers, Families)
  • ✅ Compliance checks running quietly in the background
Benefits Section

Why Providers Switch - And Don’t Look Back

Peace of Mind
You stop worrying about what’s missing -because nothing is.
Professional Confidence
You sound calm, prepared, and in control on every call.
Time Back
Not “saved” time. Real time. Evenings. Weekends. Headspace.

Features Section

Automated Compliance Checks

Every shift, note, and invoice is validated against NDIS & SCHADS rules.

Unified Stakeholder Records

Support Coordinators and Plan Managers are treated as key accounts - not footnotes.

One-Click Payroll & Invoicing

From roster to pay run to invoice, without manual re-entry.

Audit-Ready Reporting

Pull everything you need in minutes, not days.

Relationship Intelligence

See who’s sending referrals, who needs updates, and where trust is growing.

Feature Section
Emily Carter

Emily Carter

HR Manager, NDIS Provider (NSW)

★ ★ ★ ★ ★ (5 stars)

As HR Manager, I used to panic any time a support coordinator or family member called with a question about a worker or a shift. I’d have to jump between HR files, rosters, emails, and notes just to piece together a clear answer. With RomeoHR, everything I need is in one place - staff records, checks, training, shift history, and notes all linked together. I can respond in seconds instead of scrambling for ten minutes. It’s completely changed how confident I feel in conversations and how professional our service looks from the outside.

But What If…

 That’s exactly why you should. RomeoHR removes work instead of adding more.

Good. This was built for that fear -and removes it.

RomeoHR replaces them. Fewer logins. Fewer mistakes.

 Yes. From small providers to multi-site operations.

Zoe Harrison

Zoe Harrison

Program Coordinator, NDIS Provider (NSW)

★ ★ ★ ★ ★ (5 stars)

As a Program Coordinator, audit season used to turn my whole calendar upside down. I’d spend days pulling notes from one system, rosters from another, and staff records from shared folders - and still worry we’d missed something. Since moving to RomeoHR, everything is already lined up: shifts, case notes, incidents, and worker compliance all sit in one place and export in a format auditors actually like. When someone mentions an audit now, I don’t get that knot in my stomach. It’s almost boring - and for me, that’s the best feeling in the world.

Stop Carrying the Entire Business in Your Head

 

Your care is human.
 Your systems should be solid, quiet, and dependable.
Let RomeoHR hold the complexity - so you can lead with clarity and confidence.

Frequently Asked Questions

Yes - and more importantly, it’s designed to reduce the chance of human error, which is where most compliance issues actually come from.
RomeoHR applies NDIS pricing rules and SCHADS Award interpretations at the point of rostering, not after the damage is done. That means shifts, rates, loadings, allowances, notes, and invoices are checked as part of the workflow - not left to memory or manual review at the end of the week.
When audits happen, everything is already linked: shifts, case notes, attendance, invoices, and payroll records. No scrambling. No reconstructing history.

In most cases, yes - or you’ll significantly reduce how many systems you rely on.

Many providers come to RomeoHR juggling:

  • ✅ One system for rostering
  • ✅ Another for payroll
  • ✅ Plus spreadsheets, emails, and “mental notes” for relationships and compliance

RomeoHR brings those pieces together into one connected platform, so data flows once and stays consistent. Fewer logins. Fewer exports. Fewer things to double-check late at night.

Absolutely. In fact, many providers adopt RomeoHR early so they don’t build bad habits they have to unwind later.
If you’re small, RomeoHR gives you:

  • ✅ Structure without bureaucracy
  • ✅ Compliance without complexity
  • ✅ Systems that grow with you instead of breaking as you scale

You don’t need a big admin team to look professional - the platform does that heavy lifting for you.

Days, not months - with real guidance along the way.
RomeoHR onboarding focuses on:

  • ✅ Migrating what matters (not everything you’ve ever touched)
  • ✅ Setting up compliant workflows correctly from day one
  • ✅ Making sure your team actually uses the system confidently

You’re not left with a login and a help doc. You’re guided through it, step by step, until it feels normal.

Days, not months - with real guidance along the way.
RomeoHR onboarding focuses on:

  • ✅ Migrating what matters (not everything you’ve ever touched)
  • ✅ Setting up compliant workflows correctly from day one
  • ✅ Making sure your team actually uses the system confidently

You’re not left with a login and a help doc. You’re guided through it, step by step, until it feels normal.

Yes - and this is where RomeoHR is genuinely different.

Most care software treats Support Coordinators and Plan Managers as background data. RomeoHR treats them as key stakeholders.

You can clearly see:

  • ✅ Which participants are linked to which referrers
  • ✅ Communication history and updates
  • ✅ Referral patterns and relationship health

Instead of hunting for information when someone calls, you already know the context - which builds trust, confidence, and long-term referrals.

Summary 

✅ Keep every participant’s profile, service agreement, risk flags, goals, case notes, and documents in one place instead of scattered across tools.
✅ See the full “care circle” at a glance - staff, families, Support Coordinators and Plan Managers - with clear links between contacts, referrals, and relationships.
✅ Track communication history (calls, emails, updates) so anyone on the team can pick up a case and understand context in seconds.
✅ Surface critical information fast during crises, complaints, or audits with time-stamped notes, incident records, and document trails.
✅ Reduce back-and-forth and mental load by giving your team one shared, up-to-date view of each client - so they can focus on people, not chasing information.

RomeoHR – All-in-One NDIS Workforce, HR & Compliance Platform

ABN : 55 669 693 930 • Based in Australia

📧 contact@romeohr.com
📞 +61748397790