Turn Audit Panic Into Proof - In One System

Audit-proof your business. Reclaim 40-70 hours a week. Sleep again.

RomeoHR’s NDIS Back Office Operating System is a done-for-you implementation that replaces admin chaos, scattered tools, and audit panic with one calm, compliant, audit-ready system.

Every shift, note, invoice, and compliance check is connected, traceable, and ready - without hiring extra staff or living in spreadsheets.

 

Get a free demo with our experts

Book Your Free Demo Now!
ISO 27001, ATO, ISO 9001, SOC 2, HIPAA, GDPR compliant
Section Head
Problem Section

Audits Aren’t Hard - They’re Terrifying

It’s not that the data doesn’t exist. It’s that when an auditor says “Show me everything for Participant A in June”, everything falls apart.

  • ❌ Evidence spread across 4–6 systems
  • ❌ Progress notes missing or late
  • ❌ Staff compliance valid now, but unclear then
  • ❌ Invoices that don’t clearly tie back to care delivered
  • ❌ A constant fear that one missing document could trigger months of stress

  • ✅ So you overwork.
  • ✅ You double-check.
  • ✅ You lie awake thinking: “What if something’s missing?”

The NDIS Back Office Operating System

This isn’t “another platform.”

It’s a 90-day transformation where we implement RomeoHR as your single source of truth - and rebuild your back office so audits become boring.

At the centre is our signature system:

One-Click Audit SafeGuard

Stop scavenging. Start impressing.

Solution Section
Transformation Section

From Panic to “Here You Go.”

After implementation, audits stop being emotional events

  • 👤 Select a participant
  • 📅 Choose a date range
  • 📁 Click Generate Audit Pack

You instantly produce a professional, auditor-ready digital binder with:

  • 📄 Service agreements valid for that period
  • 🔗 Shift notes tied directly to invoices
  • ⚖️ Payroll vs billing cross-checked
  • 🕒 Staff compliance validated at the time of service (not today)

  • ✅ No scrambling.
  • ✅ No explaining.
  • ✅ No apologies.
  • ✅ Just confidence.
Benjamin Clarke

Benjamin Clarke

Director of Operations, NDIS Provider (VIC)

★ ★ ★ ★ ★ (5 stars)

As Director of Operations, audits used to tie my stomach in knots. Every review turned into a scavenger hunt across systems, folders, and inboxes - and no matter how hard we worked, I never felt fully confident we’d found everything. With RomeoHR, we generate an audit pack in minutes: shifts, notes, incidents, worker checks, documents - all lined up and ready. The first time I saw it, I actually laughed from relief. For the first time in years, I slept properly the night before an audit.

What’s Included in the NDIS Back Office OS

Who this is for

NDIS providers with 10–50+ staff who are done reacting - and want control, compliance, and clarity.

What we do (done-for-you):

 

🚀 Full RomeoHR platform implementation
🔄 End-to-end workflow mapping (roster → payroll → invoice → evidence)
🛠️ Compliance gap sweep and remediation
🛡️ One-Click Audit SafeGuard™ setup
🎓 Staff training + change management
🤝 Ongoing optimisation and support
Benefit Section

Why Providers Choose This Over “Just Software”

Audit Confidence
You stop fearing audits because you’re genuinely ready - at any time.
Massive Time Reclaim
40-70 admin hours per week eliminated through automation and removal of double-handling.
Mental Load Relief
No more second-guessing, late nights, or background stress.

Features

What Makes This Different

One-Click Audit SafeGuard™

Generate participant-specific audit packs in seconds.

Contextual Evidence Linking

Shifts, notes, invoices, and payroll are connected — not exported separately.

Historical Compliance Validation

Staff compliance is checked at the time of service , not just current status.

NDIS-Built Workflows

Pull everything you need in minutes, not days.

Features Section
James Barker

James Barker

Finance & Billing Officer, NDIS Provider (ACT)

★ ★ ★ ★ ★ (5 stars)

For me as Finance & Billing Officer, it didn’t just save hours - it removed mental load. Yes, RomeoHR cut the time we spend on invoicing and reconciling claims, but the real shift was losing that constant fear of billing errors, rejected claims, or gaps between rosters and payroll. Now everything flows in one place - roster → timesheet → invoice → payroll - with clean reports and clear audit trails. I finally feel like I’m managing the numbers with confidence instead of constantly reacting to problems.

But What If…

Most of our clients did too. The problem wasn’t missing features - it was missing connection between them.

Audits don’t wait. And stress compounds quietly until it explodes.

That’s why we do the implementation for you. You don’t figure it out alone.

Sarah Whitmore

Sarah Whitmore

Operations Manager, NDIS Provider (VIC)

★ ★ ★ ★ ★ (5 stars)

For the first time, I felt confident - not defensive - in an audit. I didn’t launch into long explanations or scramble for files, I just generated the reports in RomeoHR and handed them over. The auditor literally said, ‘This is very clear,’ and moved on. That moment alone was worth it. All the stress we used to carry around audits has been replaced with quiet confidence because everything is already organised and linked together

Don’t Wait Until an Audit Forces the Change

 

You can keep hoping everything’s fine. Or you can know it is.
Audit-proof your back office.
 Reclaim your time.
 Sleep again.

Frequently Asked Questions

This is a working session, not a sales pitch. We walk through your current tools, workflows, and compliance setup and identify where audit risk actually lives - not where software vendors say it does. You’ll see:

✅ Where evidence breaks down across rosters, notes, invoices, and payroll
✅ What auditors typically request first (and why providers get caught out)
✅ Whether your current systems can prove compliance at the time of service

You’ll leave the call with clarity - even if you don’t move forward.

This is not DIY software.

RomeoHR is delivered as a high-touch, done-for-you implementation, where we:

  • ✅ Configure the platform to your exact NDIS workflows
  • ✅ Connect rostering, payroll, invoicing, and compliance properly
  • ✅ Remove double handling and manual work
  • ✅ Train your team so the system actually gets used

You’re not left to “figure it out.” We stay with you until it works.

Most providers are fully operational within 90 days.

The timeline depends on:

  • ✅ Number of staff and participants
  • ✅ Existing systems and data quality
  • ✅ Level of compliance cleanup required

We prioritise audit-critical workflows first, so you’re protected early - not at the end.

Yes - with both NDIS Error-Proof and Audit-Proof guarantees.

This means:

  • ✅ Automated checks to prevent common compliance failures
  • ✅ Evidence that aligns with how auditors actually assess providers
  • ✅ Confidence that records reflect what happened at the time of service, not just today

We don’t just store data - we make it defensible.

Yes - if you have 10+ staff and plan to grow.

Smaller providers benefit most because:

  • ✅ Bad systems scale problems faster than good ones
  • ✅ Fixing compliance early is cheaper than repairing it later
  • ✅ You avoid building habits that create audit stress down the line

If you’re staying very small or not growing, this may be more than you need - and we’ll tell you honestly.

Summary

✅ Instant audit readiness with one-click, participant-specific evidence packs - no scrambling, no panic.
✅ End-to-end traceability linking rosters, shift notes, invoices, payroll, and staff compliance in one system.
✅ Eliminate audit anxiety by proving compliance at the time of service, not just current status.
✅ Reclaim 40–70 admin hours per week by removing manual exports, cross-checking, and double handling.
✅ Sleep better knowing nothing is missing, even when auditors request random samples on the spot.

RomeoHR – All-in-One NDIS Workforce, HR & Compliance Platform

ABN : 55 669 693 930 • Based in Australia

📧 contact@romeohr.com
📞 +61748397790