Run a Calm, Audit-Ready NDIS & Aged Care Business That Puts People First

Run your entire workforce, compliance, and care - without chaos.

I built RomeoHR because I was sick of watching great providers drown in admin, audits, and broken software. This is the first platform designed to give you total operational clarity and give participants and families the voice, choice, and control the NDIS promised them.

 

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Section Head
The Problem Section

NDIS Software Is Broken -And You’re Paying the Price

If you’re like most providers, your business is running on a fragile stack of tools that were never designed to work together.

  • ✅ Rosters live in one system, payroll in another, compliance in spreadsheets
  • ✅ Families constantly call because they can’t see what’s happening
  • ✅ Invoices pile up. Budgets feel like a guessing game
  • ✅ Audits feel stressful because data is scattered
  • ✅ You’re working nights and weekends just to “keep up”

The real cost isn’t software fees.

It’s burnout, anxiety, and lost trust.

One System. One Source of Truth. Total Peace of Mind.

RomeoHR replaces fragmented tools with a single, fully integrated NDIS operating system - built from the ground up for SCHADS, NDIS pricing, audits, and real-world provider chaos.

Everything connects:

  • Rostering
  • Payroll
  • Invoicing
  • Documentation
  • Compliance
  • Participant & Family Portal

 

Nothing slips through the cracks.

The Solution Section

From Constant Firefighting → Calm, Confident Control

With RomeoHR, providers stop reacting - and start running their business intentionally.

Reclaim 40+ hours a week
Pass audits with confidence
Eliminate payroll leakage
Reduce family anxiety overnight
Build trust through transparency
Sleep again

This isn’t about efficiency.

It’s about peace of mind.

The Transformation Section

Emily Saunders

Daughter of an NDIS Participant (QLD)

★ ★ ★ ★ ★ (5 stars)

I used to lie awake at night wondering who was coming into my mum’s house the next day. We’d get paper rosters, last-minute changes, and half the time I wasn’t sure who was actually turning up. Now I open the app, see exactly which worker is coming, their profile, and the schedule for the week - and I sleep. Properly. For the first time in years, I feel like I know who is in my mum’s home and that everything is organised.

Mark and Helen Davis

Family of an NDIS Participant(VIC)

★ ★ ★ ★ ★ (5 stars)

Care used to feel like something happening to us. We were always reacting - phone calls, scraps of paper, trying to remember who said what and when. Now we’re involved, informed, and in control. With RomeoHR, we can see the roster, notes, and updates in one place, so we’re not chasing information or hoping someone remembers to call. It feels like we’re part of the team around our family member, not just passengers.

RomeoHR: The NDIS Back-Office Operating System

Who This Is For

NDIS, Aged Care, and Home Care providers who want fewer tools, fewer mistakes, and zero compliance anxiety.

What you get:

💵 Built-in payroll (STP, ATO-ready, SCHADS interpreted automatically)
📍 NDIS-aware rostering with geolocation & clock-in/out
🧾 One-click invoicing from verified shifts
🛡️ Audit-ready documentation and compliance trails
👨‍👩‍👧‍👦 A powerful Client & Family Portal that reduces calls and builds trust
The Offer Section
Benefits Section

Why Providers Switch to RomeoHR

Sleep-at-Night Compliance
Every shift, note, invoice, and payment aligns with NDIS & SCHADS rules automatically.
Radical Transparency
Families can see schedules, workers, notes, and finances - without calling you.
Time Back, Finally
Automation replaces manual admin so you can focus on growth, not firefighting.

Features

Integrated Payroll Engine

SCHADS rates, allowances, and penalties calculated automatically

NDIS-Aware Rostering

Smart rostering tied directly to funding rules

Client & Family Portal

Actionable, not view-only

Audit-Ready Reporting

Pull everything you need in minutes, not days.

Relationship Intelligence

See who’s sending referrals, who needs updates, and where trust is growing.

Features Section
Emily Carter

Emily Carter

HR Manager, NDIS Provider (NSW)

★ ★ ★ ★ ★ (5 stars)

As HR Manager, I used to panic any time a support coordinator or family member called with a question about a worker or a shift. I’d have to jump between HR files, rosters, emails, and notes just to piece together a clear answer. With RomeoHR, everything I need is in one place - staff records, checks, training, shift history, and notes all linked together. I can respond in seconds instead of scrambling for ten minutes. It’s completely changed how confident I feel in conversations and how professional our service looks from the outside.

But What If…

 That’s exactly why you should. RomeoHR removes work instead of adding more.

Good. This was built for that fear -and removes it.

RomeoHR replaces them. Fewer logins. Fewer mistakes.

 Yes. From small providers to multi-site operations.

Zoe Harrison

Zoe Harrison

Program Coordinator, NDIS Provider (NSW)

★ ★ ★ ★ ★ (5 stars)

As a Program Coordinator, audit season used to turn my whole calendar upside down. I’d spend days pulling notes from one system, rosters from another, and staff records from shared folders - and still worry we’d missed something. Since moving to RomeoHR, everything is already lined up: shifts, case notes, incidents, and worker compliance all sit in one place and export in a format auditors actually like. When someone mentions an audit now, I don’t get that knot in my stomach. It’s almost boring - and for me, that’s the best feeling in the world.

Stop Carrying the Entire Business in Your Head

 

Your care is human.
 Your systems should be solid, quiet, and dependable.
Let RomeoHR hold the complexity - so you can lead with clarity and confidence.

Frequently Asked Questions

Yes. RomeoHR is built specifically around Australian NDIS rules and SCHADS award interpretation, so every shift, allowance, penalty and pay rate flows through those standards by design – not as an afterthought. We keep the engine updated as rules change, so you’re not stuck manually chasing new rates or worrying whether your system is still compliant.

Yes - and when they do, the difference is immediate. Families can see who’s coming, when they’re coming, what was delivered and what’s being billed, which means far fewer “just checking” calls and emails to your office. Most providers notice a drop in basic admin questions and a big lift in trust once families realise they can self-serve the information they used to chase manually.

Yes. You control exactly what each person can see and do in the portal - including whether they can see line-item pricing, total balances only, or no financials at all. Permissions are configurable by role, so you can keep sensitive information restricted while still giving participants and families the visibility they need to feel in control.

Yes. RomeoHR includes a full Australian payroll engine with STP, leave, super and SCHADS award interpretation built in, so you don’t need a separate payroll product on top. Rosters, timesheets and allowances flow straight into payroll in a few clicks, reducing duplicate entry, payroll leakage and backpay risk

Absolutely. RomeoHR is used by small providers who are just getting off spreadsheets as well as larger teams with dozens of workers - the difference is simply how many staff and participants you add. You can start lean, automate the messy admin early, and grow into more advanced features as your organisation scales, without having to rip out and replace systems every few years.

Summary

RomeoHR’s Client & Family Portal turns participants and families from passengers into partners in care - giving them real-time visibility, control, and peace of mind without flooding your team with calls and emails.


Key Client & Family Portal Benefits Summary:

✅ Give families real-time visibility into rosters, who is coming, worker profiles, shift notes, and invoices in one secure place
✅ Reduce “who’s coming to my house?” anxiety with rich worker profiles (photo, bio, skills) so support never feels like a stranger at the door.
✅ Let clients request and change services directly from the portal, eliminating endless phone tag and manual admin for your team.
✅ Show a clear “Care Wallet” view of funding so families can see what’s been used, what’s booked, and what’s left - no more end-of-month panic.
✅ Send pre-shift “Ready-Set-Go” reminders that connect workers and families before the visit, aligning expectations and reducing incidents.
✅ Cut call volume while increasing trust, as families self-serve answers instead of ringing your office for basic information.

RomeoHR – All-in-One NDIS Workforce, HR & Compliance Platform

ABN : 55 669 693 930 • Based in Australia

📧 contact@romeohr.com
📞 +61748397790