A Better App for the People Doing the Work

Built for Support Workers in NDIS, Aged Care & Home Care

I built RomeoHR after watching incredible support workers burn out - not from the care itself, but from fragmented apps, constant admin, and feeling treated like a “resource” instead of a professional.

The Employee Hub gives support workers one calm, empowering place to manage their work, income, growth, and wellbeing - without surveillance, stress, or chaos.

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Section Head
Problem Section

Support workers are exhausted - and it’s not because they don’t care.

Support workers didn’t enter this industry to juggle five apps, chase payslips, or feel anxious after every shift wondering if they “did something wrong.”

But today, most systems are built for employers and compliance, not for the humans doing the work

That leads to:

  • ❌ Fragmented workflows that increase cognitive load
  • ❌ Anxiety around pay accuracy and missing notes
  • ❌ A constant feeling of being monitored instead of supported
  • ❌ Burnout, disengagement, and high turnover

The invisible cost?

Talented carers quietly leaving the industry.

A single, supportive hub designed for the worker - not just the paperwork.

RomeoHR is a The RomeoHR Employee Hub is the first NDIS & Aged Care platform designed around support worker dignity, clarity, and sustainability.

It brings everything into one calm, mobile-first experience — so workers can focus on care, not admin. 

Solution Section
Transformation Section

From overwhelmed “task-doer” to confident care professional

With the Employee Hub, support workers experience:

✅ Clarity: Rosters, payslips, leave, and documents in one place
✅ Certainty: See projected earnings before the week even starts
✅ Confidence: Guided notes and prompts remove guesswork
✅ Relief: Less anxiety, fewer follow-ups, no chasing admin
✅ Meaning: A private space to reflect, grow, and feel proud of their work

This isn’t just efficiency.

It’s emotional relief.

Liam Patterson

Liam Patterson

Support Coordinator, NDIS Provider (QLD)

★ ★ ★ ★ ★ (5 stars)

As a Support Coordinator, I used to lie awake at night replaying my participants’ weeks in my head - Were the notes done? Did that incident get followed up? If a planner or auditor asked tomorrow, could I actually show everything? Before RomeoHR, information was scattered and my brain never switched off. Now shifts, notes, incidents, and key documents are all in one place and easy to see at a glance. I know what’s complete, what needs chasing, and what’s trending - without digging through emails or spreadsheets. I actually sleep now, and I can advocate for my participants with real confidence.

Offer Breakdown - The Employee Hub

Who It’s For

Support workers and care teams in:

  • ✅ NDIS Providers
  • ✅ Aged Care & Home Care
  • ✅ Community & Disability Services

What It Delivers

  • ✅ One unified worker experience instead of scattered tools
  • ✅ Reduced anxiety around pay, notes, and expectations
  • ✅ A sense of professionalism and career ownership

Core Capabilities

  • ✅ Unified roster, payslip, and leave dashboard
  • ✅ Real-time projected income based on upcoming shifts
  • ✅ Guided progress notes and incident prompts
  • ✅ Personal “Own Progress” journal (private to the worker)
  • ✅ Qualifications, hours, and achievements tracked automatically
Benefits Section

Why support workers actually like using this system

🛡️ Emotional Safety
Workers aren’t guessing or second-guessing. The system guides them calmly and clearly.
💰 Financial Confidence
Seeing expected earnings in advance reduces stress - especially for casual and part-time workers.
🎖️ Professional Identity
Workers feel recognised as skilled professionals, not just shift fillers.

Features

Unified Worker Dashboard
Everything that matters - shifts, pay, leave, documents - in one clean feed.
Shift Financialiser
Automatic estimated pay based on SCHADS awards and rosters.
Own Progress Journal
Private reflections, wins, and growth - not just compliance notes.
Smart Prompts & Reminders
Gentle nudges that support, not police.
Digital Profile CV
Auto-built record of experience, skills, and milestones.
Features Section
Sarah Whitmore

Sarah Whitmore

Operations Manager, NDIS Provider (VIC)

★ ★ ★ ★ ★ (5 stars)

This is the first system that doesn’t make our workers feel monitored - it makes them feel supported. Most platforms feel like surveillance: clock in, clock out, prove you did the work. RomeoHR feels different. Our workers actually like using it because it helps them reflect on their shifts, keep their notes organised, and feel more professional - not policed. On the backend, I still get the compliance, attendance, and audit trail I need, but the frontline experience is respectful and empowering instead of heavy-handed.

But What If…

Most teams do - but they weren’t built for the worker experience. This complements or replaces fragmented tools.

They adopt this because it gives them something back - clarity, confidence, and control.

No. Compliance is handled - but the focus is wellbeing, sustainability, and dignity.

Burnout is expensive. Retention starts with how people feel doing the work.

Benjamin Clarke

Benjamin Clarke

Director of Operations, NDIS Provider (VIC)

★ ★ ★ ★ ★ (5 stars)

It gives our workers a sense that their work actually matters - not just for compliance. The ability for staff to record their own reflections, track progress with participants, and see their notes treated as real clinical and operational evidence has been huge. It validates their effort and reminds them why they chose this work in the first place. RomeoHR hasn’t just tightened our processes; it’s lifted pride and professionalism across the whole team.

Support the people who support everyone else.

 

If you want better care outcomes, lower burnout, and a workforce that stays - it starts with how your people experience their work.

Frequently Asked Questions

The RomeoHR Employee Hub is a mobile-first workspace for support workers - designed to make day-to-day work feel calmer, clearer, and more professional. Instead of bouncing between rosters, messages, notes, payslips, and random reminders, workers get one place to manage their shifts, stay on top of documentation, understand their earnings, and track their growth. It’s built to reduce stress, lift confidence, and help carers feel supported (not monitored).

No. While it’s built with the realities of NDIS compliance and care workflows in mind, the Employee Hub works just as well for Aged Care, Home Care, and community services. Anywhere you have shift-based care teams who need simple scheduling, clear expectations, and easy documentation - the Hub fits.

It can - but it doesn’t have to. Some providers use RomeoHR as the core platform (replacing multiple tools). Others start by rolling out the Employee Hub alongside their existing setup to improve staff experience and adoption first. On the demo, we’ll map your current stack and give you the cleanest path forward: replace, integrate, or phase it in gradually.

Yes. We treat worker privacy seriously. Anything that’s designed as “personal” (like reflections or growth journaling) stays private by design, while required work records (like shift notes or incidents) follow your organisation’s compliance and reporting workflows. In the demo, we’ll show you exactly what managers can see, what workers control, and how permissions work.

Most teams can be live in weeks, not months - because the Hub is built to be intuitive. Timeline depends on your size and whether you’re migrating from other tools, but the goal is always the same: get your team using the Hub quickly, with minimal disruption. Typically, you’ll start with a simple rollout (rosters + worker experience), then expand into deeper workflows as needed.

Summary 

✅ One calm home base for work - rosters, shift details, messages, and updates in a single feed (no more app-hopping).
✅ Projected income, before you work - see estimated weekly pay from upcoming shifts so you can plan life with less money stress.
✅ Less “did I do it right?” anxiety - guided prompts for notes and end-of-shift wrap-ups so workers don’t second-guess what to write.
✅ A professional record that builds itself - qualifications, hours worked, milestones, and achievements tracked in one place.
✅ Built for support, not surveillance - a worker-first experience that feels empowering (and helps retention because people actually like using it).

RomeoHR – All-in-One NDIS Workforce, HR & Compliance Platform

ABN : 55 669 693 930 • Based in Australia

📧 contact@romeohr.com
📞 +61748397790