Audit-Ready Workforce Management for NDIS, Aged Care & Home Care Providers

All-In-One, Audit-Ready Workforce & Compliance Platform

RomeoHR replaces scattered tools, spreadsheets, and constant compliance anxiety with one calm, connected system. Rostering, payroll, invoicing, documentation, and compliance finally talk to each other-so every shift, note, invoice, and payslip aligns with NDIS & SCHADS requirements automatically.

Less chaos. More certainty. Your nights and weekends back.

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ISO 27001, ATO, ISO 9001, SOC 2, HIPAA, GDPR compliant
Section Head
Problem Section

The Hidden Cost of “Just Managing”

Most NDIS providers aren’t failing - they’re firefighting.

  • ❌ You’re juggling 3–6 systems that don’t sync (rostering here, payroll there, compliance in a spreadsheet).
  • ❌ Staff forget clock-ins, drop shifts, or submit notes late-and you find out too late.
  • ❌ Payroll errors creep in. Underpayments. Overpayments. Fixes on weekends
  • ❌ Compliance lives in reminders and memory, not systems-so audits feel like a looming threat, not a box tick.

It’s exhausting. And it’s expensive.

One Platform That Actually Understands NDIS Reality

RomeoHR is a fully integrated, audit-ready back-office platform built specifically for Australian NDIS, Aged Care, and Home Care providers. From roster to payroll to invoice to compliance evidence-everything flows in one clean, traceable loop.

✅ No more silos.

✅ No more guessing.

✅ No more “I hope this is compliant.”

Solution Section

From Reactive Firefighting to Proactive Control


Confidently audit-ready every single day, not just audit week
Rosters that match clients, locations, and NDIS rates-automatically
Accurate, SCHADS-interpreted payroll without spreadsheets
Notes, incidents, and evidence captured on time, every time
Clear visibility across staff performance, compliance, and costs
40+ admin hours reclaimed each week-back to family, growth, or sleep
Transformation Section
Benjamin Clarke

Benjamin Clarke

Director of Operations, NDIS Provider (VIC)

(5 stars)

We stopped fixing rosters on Sundays. Payroll just… works now. Before RomeoHR, every weekend turned into a ‘quick’ roster check that blew out into hours of adjusting shifts, re-exporting timesheets, and fixing pay issues before Monday. Now the roster flows straight through to timesheets and payroll, with exceptions flagged automatically. I do a quick review, hit approve, and that’s it. My Sundays are mine again, and the team trusts that people are being paid correctly.

Sarah Whitmore

Sarah Whitmore

Operations Manager, NDIS Provider (VIC)

(5 stars)

For the first time, an auditor asked fewer questions instead of more. In the past, every answer we gave raised three new questions because our systems didn’t line up — rosters here, payroll there, incidents and documents somewhere else. With RomeoHR, we generated the reports straight from one system and everything matched: shifts, pay, incidents, and documents. The auditor could see the story clearly, so the process was shorter, calmer, and far less stressful for everyone.

Daniel Thompson

Daniel Thompson

Support Worker, NDIS Provider (NT)

(5 stars)

As a Support Worker, I used to spend way too much time worrying about rosters and pay instead of focusing on participants. Shifts changed last minute, notes were done on paper or in my phone, and I was always double-checking that my hours and allowances were right. With RomeoHR, everything is in one app — I see my roster, clock in, write my notes, and know it all flows through to payroll properly. I don’t have to chase the office or keep my own spreadsheet anymore. It’s taken a huge mental load off and lets me actually concentrate on giving good support.

Pro Premium Enterprise
Smart client-based rostering Everything in Pro Everything in Premium
Mobile clock-in/out with GPS Advanced reporting & insights White-labelling & on-premise options
Full HR & compliance tracking (Blue/Yellow cards, licences) AI-assisted workflows Custom integrations
SCHADS-interpreted payroll Performance & compliance visibility Dedicated support
Invoicing synced to shifts & NDIS rates
Benefits Section

Why Providers Choose RomeoHR

🕊️ Peace of Mind
Compliance isn’t a reminder-it’s enforced by the system.
⏳ Time Back
40+ admin hours reclaimed weekly without hiring extra staff.
💰 Cost Control
Reduce payroll leakage and ditch multiple software subscriptions.

Features Section


NDIS-Smart Rostering

Shifts tied to clients, locations, and support levels

GPS Attendance Tracking

Know instantly if someone leaves early

Automated Compliance Alerts

Expiring checks flagged before they’re a risk

SCHADS Payroll Engine

Correct rates, loadings, penalties—done

Instant Invoicing

From approved shifts to Xero/MyOB in one click

Unified Records
Every note, incident, and document audit-ready
Features Section
Jacob Reynolds

Jacob Reynolds

Registered Nurse, NDIS Provider (TAS)

(5 stars)

Setup felt human. Not overwhelming. As a Registered Nurse, I was worried a new system would drown us in training and tick-box tasks. Instead, the RomeoHR team sat with us (virtually), used real clinical scenarios, and showed how notes, incidents, meds-related updates, and handovers would flow in one place. We were live faster than I expected, and my team actually use it because it supports good clinical practice instead of getting in the way

Chloe Mitchell

Chloe Mitchell

Client Services Lead, NDIS Provider (WA)

(5 stars)

Support actually understands NDIS — and that matters when you’re managing families, coordinators, and complex cases. As Client Services Lead, I don’t have time to explain what SIL, community access, transport, or cancellations even mean before I get help. With RomeoHR, I can skip the ‘NDIS 101’ and go straight to the real issue. When I call or log a ticket, they already get the funding rules, reporting expectations, and audit pressure we’re under. It makes resolving problems faster and gives me confidence that the system is truly built for our world.

But What If…

It isn’t. Staff use it intuitively-most need minutes, not weeks.

RomeoHR replaces the patchwork. Fewer tools. Fewer errors.

Exactly why automation matters-RomeoHR adapts so you don’t scramble.

If weekends matter to you? Yes.

Zoe Harrison

Zoe Harrison

Program Coordinator, NDIS Provider (NSW)

(5 stars)

As a Program Coordinator, I thought switching systems would be painful. It wasn’t. Staying where we were - that was painful. I was juggling rosters in one place, participant info in another, and notes and incidents across emails and spreadsheets. Every week felt like I was holding the whole program together with sticky tape. Since moving to RomeoHR, everything I need to run programs lives in one system - shifts, notes, incidents, funding, and staff compliance all connected. The transition was structured and surprisingly smooth, and now I finally feel like I’m building services, not just firefighting admin

Stop Letting Admin Decide How Your Business Feels

 

You can keep patching broken systems.

Or you can run one platform built for how NDIS providers actually operate

Frequently Asked Questions

Yes - RomeoHR is purpose-built for Australian NDIS providers, not adapted from a generic HR system. It’s designed around NDIS Practice Standards, SCHADS award interpretation, and real audit requirements. Every workflow-from rostering and payroll to documentation and evidence capture-reflects how NDIS providers actually operate, so you’re not forcing NDIS processes into software that wasn’t built for them.

In most cases, yes. RomeoHR replaces the need for multiple disconnected tools by bringing rostering, payroll, invoicing, compliance tracking, and documentation into one platform. That means fewer logins, no double-handling, and no gaps between systems. Many providers move away from combinations like ShiftCare, spreadsheets, payroll add-ons, and manual compliance tracking once everything lives in one place.

Most providers are up and running quickly, with guided onboarding to make the transition smooth. Our team helps map your existing workflows, import key data, and configure compliance rules correctly from day one. You don’t need months of setup or technical knowledge - the goal is to start saving time almost immediately, not add more admin during onboarding.

Yes - and this is one of the biggest reasons providers switch. The mobile app is simple, fast, and built for support workers, not office staff. Clock-ins, notes, and incident reports are easy to complete in real time, which dramatically improves compliance and reduces chasing. Less friction means higher adoption and better data.

Yes. RomeoHR integrates seamlessly with Xero and MYOB, allowing payroll and invoicing data to sync automatically. Once shifts are approved, you can push payroll and invoices through with confidence-no re-entering data, no mismatched figures, and no last-minute corrections before pay runs

Absolutely. RomeoHR provides local Australian support from a team that understands NDIS compliance, SCHADS awards, and the day-to-day realities of providers. You’re not dealing with offshore call centres or generic software support - you’re speaking with people who understand your industry and your risks.

Summary 

Automatically screen candidates against NDIS, Aged Care, and state-based compliance requirements  no more manual checking or risky shortcuts.
Move from job ad to shortlist without the admin drain using AI-generated roles, pre-screening, and structured interviews.
Prevent non-compliant hires before they happen with built-in compliance gates that stop progression until requirements are met.
Instantly convert hires into roster-ready workers profiles, documents, and permissions created automatically on acceptance.
Eliminate onboarding delays and data re-entry as every hire flows seamlessly into rostering, payroll, and compliance records.
Replace hiring anxiety with confidence knowing every worker is audit-ready from day one..