The Audit-Ready Workforce Platform Built for Growing Care Providers
Audit-Ready NDIS Workforce Platform
Stop running your business from spreadsheets, inboxes, and five different systems. RomeoHR gives you an all-in-one, NDIS-built platform for rostering, payroll, invoicing, documentation, and automated compliance checks-plus FlowGuard, the first leave engine that fills roster gaps for you.
Reclaim 40+ hours a week, cut payroll leakage, and know that every shift, note, invoice, and pay is aligned with SCHADS and NDIS requirements-without hiring extra admin staff.
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Benjamin Clarke
Director of Operationsr, NDIS Provider (VIC)
Before RomeoHR, we were fixing rosters every weekend and still worrying about SCHADS errors. Someone was always staying back to patch last-minute changes, chase notes, and double-check pay rates in Xero. Now shifts, notes, and payroll all line up automatically from the same roster -the system picks up the rules, flags oddities, and keeps everything audit-ready in the background. We’ve taken back our evenings, and I don’t lose sleep over audits anymore because I know the evidence is already sitting there, clean and consistent
Sarah Whitmore
Operations Manager, NDIS Provider (VIC)
FlowGuard changed the way we think about leave. Approving time off used to mean hours of manual roster surgery- shuffling shifts, checking who was available, hoping participants weren’t left uncovered, and praying we hadn’t blown the budget. Now it’s basically one click: the system checks coverage, funding, and compliance in the background and adjusts the roster safely. I can approve leave knowing participants, budgets, and SCHADS requirements are all protected, instead of bracing for fallout every time someone takes a holiday.
What’s Inside RomeoHR + FlowGuard
Alexander Price
Service Delivery Manager, NDIS Provider (QLD)
As Service Delivery Manager, I used to feel like I was running three different businesses- one in ShiftCare, one in Xero, and one in our HR system. Nothing talked to each other, so my day was spent reconciling rosters, chasing missing notes, and double-checking payroll against what actually happened on shifts. Since moving to RomeoHR, we’ve replaced all of that with one platform. Rostering, timesheets, incidents, documentation, payroll, and invoicing now live in a single, clean workflow. Our team isn’t drowning in tools anymore -they log into one dashboard and actually run the service. It’s the first time operations has felt truly joined up.
Emily Carter
HR Manager, NDIS Provider (NSW)
From an HR perspective, the change has been huge. Before RomeoHR, staff files, contracts, licences, NDIS screenings, and training records were scattered across our old HR system, shared drives, and emails - while rostering and payroll lived somewhere else entirely. It made onboarding slow and audits stressful. Now everything is in one place. We replaced ShiftCare, Xero add-ons, and our standalone HR tool with RomeoHR, and within a few weeks our coordinators were confidently rostering, approving timesheets, and running payroll without a big training burden. HR can finally see the full picture for each worker - from hiring and compliance to shifts and performance - and that level of visibility has completely changed how we manage our people
James Barker
Finance & Billing Officer, NDIS Provider (ACT)
As Finance & Billing Officer, I argued against changing systems for over a year because I was sure the switch would be a nightmare. We finally moved to RomeoHR and now I genuinely wish we’d done it sooner. The rollout was structured, our historical data was brought across cleanly, and our team picked up invoicing and payroll in a couple of sessions. Now rosters, claims, and payroll all line up automatically, month-end is predictable, and I’m not staying back late to reconcile spreadsheets against Xero. For the first time in years, I can close the books and actually log off at 5pm