Stay Compliant, Hire Confidently, and Take Control of Your NDIS Back Office

Reclaim Your Time. Stay Audit-Ready. Hire With Confidence.

Running an NDIS business shouldn’t mean sleepless nights, weekend admin, or constant fear of missing a compliance detail.

We implement RomeoHR as your all-in-one, audit-ready workforce operating system - so every hire, shift, document, and pay run is handled correctly, automatically, and with total clarity.

Get a free demo with our experts

ISO 27001, ATO, ISO 9001, SOC 2, HIPAA, GDPR compliant
Section Head
Problem Section

Hiring and onboarding staff shouldn’t feel this risky-but it does.

If you’re honest, hiring a new support worker probably feels more stressful than exciting.

  • ✅ You’re chasing documents (police checks, worker screening, First Aid)
  • ✅ Compliance lives in emails, folders, spreadsheets, and your head
  • ✅ Every new hire feels like a potential audit failure.
  • ✅ You’re stuck being the admin, the checker, and the reminder system
  • ✅ Even when things are “done,” you’re never 100% sure they’re right

And the worst part?

That constant background anxiety never switches off.

A fully implemented NDIS back-office system - not just software

RomeoHR isn’t another tool you’re expected to “figure out.”

We implement it for you as a complete NDIS Back Office Operating System, covering:

 

  • Care staff hiring & onboarding
  • Compliance tracking & expiry management
  • Rostering → payroll → invoicing (fully connected)
  • Audit-ready documentation, always

 

Everything talks to everything else. Nothing falls through the cracks.

Solution Section

What life looks like after RomeoHR


New hires onboard clean, compliant, and shift-ready
Compliance gaps are identified and fixed automatically
Staff are reminded for missing documents - not you
Every shift, note, and pay run is audit-traceable
You reclaim 40+ admin hours per week
You stop worrying… and start leading again

This isn’t just operational efficiency.

It’s emotional relief.

Transformation Section
Benjamin Clarke

Benjamin Clarke

Director of Operations, NDIS Provider (VIC)

(5 stars)

Before RomeoHR, onboarding a new support worker felt like a ticking time bomb. I’d lie awake wondering if I’d missed a police check, an NDIS Worker Screening, a reference, or a required document — and the worst part was not having one clear place to see it all. Now the system tells me exactly what’s missing, what’s expired, and what still needs to be done — and it chases staff automatically with reminders. For the first time in years, I can actually sleep at night knowing no one is hitting the roster unless they’re fully compliant.

The NDIS Back Office Operating System (Hybrid Implementation)

This is a done-for-you transformation, not a DIY software subscription.

Who this is for

  • ✅ NDIS Providers with 10–100+ staff
  • ✅ Owners overwhelmed by hiring, compliance, and admin
  • ✅ Businesses preparing for audits or scaling rapidly
  • ✅ Providers tired of juggling ShiftCare, HR tools, payroll systems, and spreadsheets
  •  

What’s included

🧩 Full RomeoHR platform (rostering, HR, payroll, invoicing, compliance).
👥 Care staff hiring & onboarding workflows built for NDIS.
🚨 Automated compliance checks & expiry tracking.
📜 SHADS-aware payroll interpretation.
🗂️ Audit-ready documentation setup.
🎓 Team training & change management.
🤝 Ongoing optimisation support.
Benefits Section

Why Providers Switch to RomeoHR

Peace of Mind
Know-without guessing-that your workforce is compliant and audit-ready.
Time Back
Reclaim 40+ hours a week previously lost to admin, chasing, and fixing mistakes.
Confidence to Scale
Hire faster, onboard cleanly, and grow without multiplying risk.

Features Section


Automated Care Staff Onboarding

Every required document tracked, verified, and followed up automatically.

Zero-Chase Compliance

The system knows what’s missing and reminds staff until it’s complete.

Connected Rostering → Payroll → Invoicing

One source of truth. No double handling. No payroll leakage.

Audit-Ready Records

Every shift, note, and invoice traceable in seconds.

NDIS-Specific Logic

Built for NDIS workflows-not generic HR.

Features Section
Emily Carter

Emily Carter

HR Manager, NDIS Provider (NSW)

(5 stars)

As HR Manager, hiring used to be chaos. Resumes lived in inboxes, documents were scattered across shared folders, and I kept a mental list of who still needed contracts, NDIS checks, and licences. Every new starter felt risky because I couldn’t see the full picture in one place. With RomeoHR, onboarding runs as a structured checklist — applications turn into staff profiles, required documents are tracked, and the system chases what’s missing with automatic reminders. I don’t feel constantly behind anymore. I feel in control, and I know no one hits the roster unless they’re properly set up and compliant.

But What If…

That’s exactly why we implement it for you-end to end.

RomeoHR replaces fragmented systems with one integrated flow.

Our workflows are built to be audit-ready by design-not by panic.

The complexity is handled in the system-your day-to-day becomes simpler.

Chloe Mitchell

Chloe Mitchell

Client Services Lead, NDIS Provider (WA)

(5 stars)

Every audit season I felt sick. As Client Services Lead, I knew our team were doing the right things, but I was never 100% sure we could show it — onboarding steps in one place, documents in another, and case notes in a third. With RomeoHR, onboarding and compliance are always audit-ready, not just cobbled together before a review. Participant files, worker checks, documents, and notes are all in one system and exportable in minutes. That confidence when talking to families, coordinators, and auditors is priceless.

Stop running your NDIS business on anxiety and memory.

 

You didn’t start this business to become a full-time admin or compliance officer.

RomeoHR gives you back clarity, control, and peace of mind so you can focus on care, growth, and your life outside the business.

Frequently Asked Questions

No. RomeoHR is delivered as a fully implemented NDIS back-office operating system, not a DIY tool. We don’t just give you access and leave you to figure it out - we design, configure, and implement workflows around your business so hiring, compliance, rostering, payroll, and invoicing all work together seamlessly. The goal is not “more features,” but less thinking, less chasing, and fewer mistakes.

Yes - especially for NDIS providers with 10–50 staff who are growing quickly. This is the stage where admin, compliance, and hiring complexity usually explodes. RomeoHR puts the right structure in place before things spiral, so you can grow without burning out or hiring extra admin just to keep up.

In most cases, yes. RomeoHR consolidates what providers typically manage across multiple systems - HR, rostering, payroll, onboarding, and compliance - into one connected platform. That means fewer logins, fewer integrations, less double handling, and far fewer errors between systems.

Most implementations take 60–90 days, depending on the size and complexity of your operation. This includes system setup, workflow configuration, data migration, team training, and go-live support. We prioritise getting your core hiring and compliance workflows working first, so you see relief early - not months down the track.

Yes. RomeoHR is built specifically for Australian NDIS providers. It includes SCHADS-aware payroll interpretation, compliance tracking, document expiry alerts, and audit-ready evidence packs - so compliance is handled by design, not by memory or last-minute scrambling.

Summary 

Hire faster without cutting corners. Automated screening and onboarding ensure every care worker meets NDIS requirements before their first shift.
Never chase compliance documents again The system tracks police checks, worker screenings, First Aid, and more-then follows up with staff automatically.
Sleep easy knowing every hire is audit-ready Real-time compliance status and expiry alerts remove the fear of missing critical documentation.
Eliminate onboarding chaos and admin overload One structured, repeatable hiring workflow replaces emails, spreadsheets, and manual checklists.
Get new staff shift-ready with zero stress Contracts signed, documents verified, and profiles completed-without you micromanaging the process.