The Fully Automated Document Lifecycle Designed for NDIS & Aged Care Providers
Turn every file, form, and signature into an intelligent workflow that protects your compliance, eliminates admin, and keeps your entire organisation audit-ready.
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“Nothing was user-friendly. Nothing was all in one. We were using multiple systems that didn’t sync at all.”
“Documentation was 75% of my workload - the admin was too much.”
“ShiftCare was getting so expensive, and I still needed ClickUp and SharePoint just to track documents.”
Benjamin Clarke
Director of Operations, NDIS Provider (VIC)
Documentation was honestly taking over my life. It felt like 75% of my job was paperwork, not care, and I was constantly worried something would be missing or out of date when an audit came around. With RomeoHR, everything is stored properly, tracked automatically, and linked to the right workers and participants. Expiries, training, and incident follow-ups are no longer living in my head or on sticky notes. I don’t lie awake at night stressing about compliance anymore - I can actually sleep.
Chloe Mitchell
Client Services Lead, NDIS Provider (WA)
Before this, nothing was all in one. We had documents in emails, folders on desktops, and bits of information spread across different systems that never synced. It was exhausting trying to find the ‘real’ version of anything. With RomeoHR, documents, compliance tasks, and workflows are finally connected in one place. Everyone knows where to go, nothing gets quietly forgotten, and it feels like a huge weight has been lifted off my shoulders.
James Barker
Finance & Billing Officer, NDIS Provider (ACT)
From a Finance & Billing point of view, RomeoHR has completely changed how we work. Before, we were manually reconciling rosters, timesheets, and invoices, trying to keep NDIA claims and payroll in sync across multiple systems. Month-end always felt like triage. Now everything flows from roster to timesheet to invoice to payroll in one place, with clear variance reports and funding visibility. Our write-offs have dropped, cash flow is smoother, and I finally feel on top of the numbers instead of constantly catching up.
Emily Carter
HR Manager, NDIS Provider (NSW)
As an HR Manager, I used to juggle spreadsheets, shared drives, and email trails just to keep staff files and compliance up to date. Contracts in one folder, screening checks in another, training records somewhere else - it was a headache, and audits were worse. With RomeoHR, every worker has a proper digital file: contracts, checks, licences, training, reviews, and notes, all with expiry alerts and history. Onboarding is structured, performance reviews are traceable, and I finally feel like HR is running proactively instead of putting out fires.
Zoe Harrison
Program Coordinator, NDIS Provider (NSW)
Support workers forgetting to write notes or report incidents was one of our biggest risks. Even with training and reminders, things slipped - especially on busy shifts. What we needed wasn’t more emails, but a system that triggered the workflow automatically. With RomeoHR, staff can’t just clock out and walk away; they’re prompted to complete notes and incident reports before the shift is considered done. Follow-ups and reviews are tracked in the background, so nothing quietly disappears. It’s been a game-changer for our quality and safeguarding - I’m no longer relying on memory or goodwill to keep us compliant.
Stop Worrying About Documents - and Sleep Knowing You’re Compliant
What your business looks like after Active-Doc Engine
Documentation becomes effortless
Staff never “forget” compliance again
Plan Managers receive agreements instantly
Support workers always see the right documents
AI drafts agreements in seconds
Incident workflows trigger automatically
Your entire organisation becomes audit-ready by default
You eliminate 20–30 hours/week of document admin
Sarah Whitmore
Operations Manager, NDIS Provider (VIC)
As Operations Manager, I was constantly patching gaps between rostering, documentation, and compliance. If a worker forgot a note or a form, it became my problem days later. With RomeoHR, the workflow is built into the shift -staff are prompted to complete notes, incidents, and required forms before they’re done. I can see at a glance what’s outstanding and what’s overdue, instead of keeping a to-do list in my head. It’s taken a huge mental load off and made our operations feel controlled instead of reactive.
Liam Patterson
Support Coordinator, NDIS Provider (QLD)
As a Support Coordinator, I need to know what’s actually happening with my participants -not just what’s in someone’s inbox. RomeoHR gives me a clear view of shifts, notes, incidents, and documents in one place, so I’m not chasing workers or sifting through emails to understand the story. When I speak with families or planners, I can answer confidently because the evidence is right there. It’s made coordination feel organised and professional instead of constant catch-up.
Emily Carter
HR Manager, NDIS Provider (NSW)
As HR Manager, I used to live in spreadsheets and shared drives just to keep up with contracts, licences, worker screenings, and training records. Every audit or complaint review meant days of chasing documents and hoping nothing was missing. Once we automated documents in RomeoHR - templates, expiries, reminders, and proper staff files - my workload and stress dropped immediately. I can see at a glance who’s compliant, what’s overdue, and what’s already handled. For the first time, HR feels proactive and under control instead of a constant fire drill.
James Barker
Finance & Billing Officer, NDIS Provider (ACT)
From a Finance & Billing perspective, document chaos used to slow everything down -missing agreements, outdated service schedules, unclear approvals. We’d hit roadblocks at invoicing because the paperwork behind the claim wasn’t easy to find. With RomeoHR automating documents and tying them to participants, services, and shifts, our billing flows cleanly and our evidence is always ready. Month-end is calmer, cash flow is smoother, and I’m not chasing people for paperwork anymore. It’s made a huge difference to both accuracy and peace of mind.