Run Your Entire Care Business From One Platform - And From the Palm of Your Hand

With RomeoHR’s unified Operating System + Mobile Command Center, you finally replace scattered tools, manual admin, slow rostering, payroll errors, and compliance anxiety with one seamless, audit-ready workflow.


Control schedules, staff, compliance, billing, payroll, and client records - anywhere, anytime.

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ISO 27001, ATO, ISO 9001, SOC 2, HIPAA, GDPR compliant
Section Head
The Problem Section

Running a Care Agency Shouldn’t Feel Like Running 5 Different Businesses at Once

Every day, providers are stuck in a maze of systems, spreadsheets, last-minute changes, staff cancellations, compliance risks, and endless “after-hours” laptop time.
The real-world frustrations your peers shared:

  • “Nothing was all-in-one… I had Bright, ShiftCare, Xero, and ClickUp open all day.”
  • “If someone cancelled a shift while I was driving, I had to pull over, hotspot my phone, and open a laptop just to fix it.”
  • “I lose hours chasing notes, checking expiry dates, re-running invoices, and fixing payroll mistakes that weren’t my fault.”
  • “I always worry-what if an audit comes now? What if we’ve missed something?”

Providers aren’t just overwhelmed - they’re trapped in the Desk-Bound Admin Cycle:
Admin follows them home, into evenings, into weekends, into burnout.

You deserve better.

Your Entire Care Agency. One System. Total Control


A single integrated platform built for one purpose:

To run your entire care agency without chaos -even when you’re not at your desk.


RomeoHR unifies:

 ✅ Rostering

 ✅ Payroll (fully SCHADS-interpreted)

 ✅ Billing & invoicing

 ✅ Progress notes & documentation

 ✅ Compliance tracking

 ✅ Worker onboarding & HR

 ✅ Participant management

 ✅ Real-time availability & shift optimisation

 ✅ End-to-end audit trails

 ✅ Mobile Admin Command Center (manage everything from your phone)

Whether you’re in the office, between visits, or parked on the side of the road - you stay in control.

The offer Section

What Life Looks Like When Your Back Office Finally Works


You reclaim 40+ hours per week, because the platform handles rostering, payroll, compliance checks, award interpretation, and billing automatically.
You make decisions in micro-moments, approving shifts, assigning staff, fixing issues on your phone in seconds.
Compliance stops being a fear, because every shift, note, expiry, document, and audit trail is already aligned.
Evenings and weekends become yours again, not spent “catching up.”
Your business feels light, manageable, scalable, and finally under your control.

Providers tell us they feel calmer, more organised, and-most importantly-free.

Transformation Section
Zoe Harrison

Zoe Harrison

Program Coordinator, NDIS Provider (NSW)

(5 stars)

As a Program Coordinator, I used to juggle rosters, incidents, and funding updates in separate systems. Now I open RomeoHR once and see everything I need - who’s rostered, what’s been delivered, which incidents need follow-up, and how funding is tracking. I can adjust shifts on the fly, support the team, and still feel on top of compliance. It’s the first tool that makes my day easier instead of adding work.

Jacob Reynolds

Jacob Reynolds

Registered Nurse, NDIS Provider (TAS)

(5 stars)

As a Registered Nurse, documentation used to be the most stressful part of my day - care notes in one place, incident forms in another, and training records somewhere else. With RomeoHR, my clinical notes, incidents, and staff competencies are all connected to the right participant and shift. I can quickly see who’s up to date with training and where risks are emerging. It’s made our clinical governance tighter and given me far more confidence in the care we deliver.

Daniel Thompson

Daniel Thompson

Support Worker, NDIS Provider (NT)

(5 stars)

From a Support Worker point of view, RomeoHR is actually easy. I can see my roster, clock in, add notes, and log incidents from my phone without calling the office. I feel more supported because everything is clear - where I’m going, what’s expected, and what I need to record. It’s taken away so much confusion and made my shifts smoother for both me and the participants.

Choose the Level of Support Your Business Needs

Professional Premium Enterprise
Who it’s for: Growing NDIS, Aged Care, and Home Care providers who need stronger structure, accuracy, and visibility - without the complexity of enterprise systems. Who it’s for: Established providers who want deeper automation, cleaner workflows, and hands-on guidance to eliminate inefficiencies and compliance risk. Who it’s for: Large or multi-site providers who require advanced governance, scalability, and enterprise-level oversight - without sacrificing speed or simplicity.
Benefits: Benefits: Benefits:
One connected platform replacing multiple admin tools A fully optimised back office built around your real workflows Full enterprise-grade operational control across teams and locations
Accurate rostering, payroll, and billing with minimal manual input Fewer errors, less rework, and stronger compliance confidence Audit-ready compliance at scale
Strong compliance foundations without constant oversight Faster staff adoption with guided setup and training Consistent processes across sites, programs, and services
Faster daily decisions with real-time operational visibility Noticeable reduction in payroll leakage and billing discrepancies Executive-level visibility into performance, risk, and margins
Reduced admin workload while maintaining control Clearer reporting and oversight for management Reduced dependency on manual oversight and hero-admins
Mobile admin access included for on-the-go management More time back each week without losing operational control A future-proof system that scales with growth
Includes: Includes: Includes:
RomeoHR Operating System (Core SaaS) Everything in Professional, plus: Everything in Premium, plus:
Live rostering and availability management Done-With-You implementation and configuration Custom system architecture and configuration
SCHADS award-interpreted payroll Workflow mapping and optimisation Multi-entity / multi-site setup
One-click billing and invoicing Compliance framework setup Advanced reporting and governance controls
Progress notes and documentation workflows Team training sessions Custom compliance workflows and approvals
Staff onboarding, HR, and compliance tracking Advanced automation and system calibration Executive dashboards and oversight tools
Staff onboarding, HR, and compliance tracking Priority support during rollout Dedicated implementation and strategic support
Participant management Ongoing optimisation and account management
Mobile Admin Command Center
Standard onboarding and support
Benefit Section

Built for How Care Providers Actually Work

One System, Zero Chaos
Everything connects: scheduling, compliance, worker data, notes, billing, payroll — all in one place.
Mobile Admin Command Center
Run your business from your phone: reschedule, approve, reassign, communicate, check compliance, and action urgent items instantly.
Audit-Ready, Always
Every shift, document, and record is automatically aligned to NDIS & Aged Care standards - no scrambling before audits.

The Capabilities That Power a Calm, Compliant Operation


Live Roster + Shift Rescue

Instantly see unfilled shifts, late arrivals, cancellations, and who’s available - and fix them in seconds.

Real-Time Compliance Engine

Track police checks, WWCC, certificates, expiries, and service agreements automatically.

SCHADS Award Automation

Correct pay, loadings, penalties, overtime, allowances - calculated for you.

One-Click Billing

NDIS price guide interpreted, line items matched, audits generated, invoices created.

Documentation Suite

Progress notes, case notes, incident workflows, approvals - done right, every time.

AI-Powered Optimisation

Assign the right worker for the right shift based on skills, preferences, geography, and availability.

Olivia Ward

Olivia Ward

Compliance Officer, NDIS Provider (SA)

(5 stars)

As Compliance Officer, I used to live in spreadsheets and folders, chasing proof that things had actually been done. Policies in one place, training in another, incident records somewhere else. With RomeoHR, everything I need for NDIS Practice Standards sits in one system - worker screening, training, incidents, audits, and supporting documentation all tied back to real shifts. When an audit or review comes up, I’m not scrambling anymore. I log in, run the reports, and I know our evidence is solid.

Chloe Mitchell

Chloe Mitchell

Client Services Lead, NDIS Provider (WA)

(5 stars)

As Client Services Lead, I need to know who we’re supporting, what’s planned, and where things are at - without hunting across five different systems. RomeoHR gives me a live view of participants, rosters, notes, incidents, and funding in one place. If a family calls, I can answer confidently on the spot. Our team is calmer, communication is clearer, and our service feels more professional because we’re no longer piecing together the story from emails and spreadsheets.

James Barker

James Barker

Finance & Billing Officer, NDIS Provider (ACT)

(5 stars)

From a Finance & Billing point of view, RomeoHR has been a game changer. Before, we were constantly reconciling rosters, timesheets, and invoices by hand, trying to match NDIA claims to what actually happened on shifts. Now the whole flow is connected - roster to timesheet to invoice to payroll - with clear reports for revenue, claims, and variances. Our cash flow is smoother, our write-offs have dropped, and month-end doesn’t feel like a war room anymore.

This sounds great… but will it work for us?

That’s exactly why we built RomeoHR - switching takes days, not months, and immediately reduces workload.

Every workflow includes automated audit trails, expiries, checks, and documentation -compliance becomes effortless.

Providers report quick adoption because everything is simpler, unified, and mobile-friendly.

Absolutely. Owners and managers are rarely at a desk - our users fix roster issues from their car, their lunch break, or between visits.

RomeoHR is the only platform with built-in SCHADS payroll + NDIS billing + a true administrative mobile app - no patchwork.

Benjamin Clarke

Benjamin Clarke

Director of Operations, NDIS Provider (VIC)

(5 stars)

I thought switching systems would be a nightmare. We’d built so many workarounds over the years that I assumed everything would break if we changed a single thing. Instead, it felt like someone finally organised my entire business for me. RomeoHR mapped our existing processes, cleaned up the mess in the background, and gave us one clear place to run rosters, payroll, invoicing, and HR. I went from chaos to clarity within weeks - and for the first time, I feel like the business is under control instead of constantly on fire.

Stop Losing Time, Money, and Compliance Sleep - Transform Your Entire Back Office

 

Running a care agency doesn’t have to feel overwhelming.
 RomeoHR gives you the clarity, control, and confidence you’ve been missing.

Frequently Asked Questions

No - it’s built for NDIS, Aged Care, and Home Care providers of all sizes.

Yes. Our Mobile Admin Command Center was designed for owners and managers constantly on the move.

Yes - including penalties, overtime, allowances, weekend rates, and public holidays.

Fully supported: notes, incident forms, workflows, attachments, signatures.

Absolutely - every action has an audit trail. Many providers say RomeoHR is the first system that makes them feel audit-ready.

Most providers go live within weeks. High-ticket implementation clients complete full transformation within 90 days.

Yes - both have dedicated mobile interfaces for shifts, notes, service visibility, and communication.

Yes. We migrate your data and workflows into RomeoHR for you.

Most providers save money by eliminating 3–6 separate tools. And the time savings alone often exceed the subscription cost.

Summary

Built specifically for NDIS, Aged Care, and Home Care providers who are overwhelmed by admin, compliance, and disconnected systems
A single, unified platform that replaces scattered tools for rostering, payroll, invoicing, documentation, HR, and compliance
Designed for owners, managers, and working directors - not just desk-based admins
Enables you to run your entire care business from one system and from your mobile phone
Eliminates after-hours laptop work by allowing critical actions to be completed in seconds, anywhere
Reduces admin chaos by connecting every workflow - from shift creation to payroll and billing - in one seamless flow
Removes ongoing compliance anxiety with built-in audit-ready processes and real-time visibility
Delivers instant control over daily operations - anytime, anywhere, without being tied to a desk.
Transforms providers from reactive firefighting to confident, proactive decision-makers
Core promise: Clarity, control, and confidence - without being tied to a desk