Run Your Entire Care Business From One Platform - And From the Palm of Your Hand

With RomeoHR’s unified Operating System + Mobile Command Center, you finally replace scattered tools, manual admin, slow rostering, payroll errors, and compliance anxiety with one seamless, audit-ready workflow.
Control schedules, staff, compliance, billing, payroll, and client records - anywhere, anytime.

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ISO 27001, ATO, ISO 9001, SOC 2, HIPAA, GDPR compliant
Section Head
The Problem Section

Running a Care Agency Shouldn’t Feel Like Running 5 Different Businesses at Once

Every day, providers are stuck in a maze of systems, spreadsheets, last-minute changes, staff cancellations, compliance risks, and endless “after-hours” laptop time.
The real-world frustrations your peers shared:

  • “Nothing was all-in-one… I had Bright, ShiftCare, Xero, and ClickUp open all day.”
  • “If someone cancelled a shift while I was driving, I had to pull over, hotspot my phone, and open a laptop just to fix it.”
  • “I lose hours chasing notes, checking expiry dates, re-running invoices, and fixing payroll mistakes that weren’t my fault.”
  • “I always worry-what if an audit comes now? What if we’ve missed something?”

Providers aren’t just overwhelmed - they’re trapped in the Desk-Bound Admin Cycle:
Admin follows them home, into evenings, into weekends, into burnout.

You deserve better.

Meet the RomeoHR Operating System + Mobile Command Center

A single integrated platform built for one purpose:
To run your entire care agency without chaos -even when you’re not at your desk.


RomeoHR unifies:

 ✅ Rostering

 ✅ Payroll (fully SCHADS-interpreted)

 ✅ Billing & invoicing

 ✅ Progress notes & documentation

 ✅ Compliance tracking

 ✅ Worker onboarding & HR

 ✅ Participant management

 ✅ Real-time availability & shift optimisation

 ✅ End-to-end audit trails

 ✅ Mobile Admin Command Center (manage everything from your phone)

 

Whether you’re in the office, between visits, or parked on the side of the road - you stay in control.

The offer Section

Imagine Running Your Care Business With True Clarity, Control, and Confidence

What life looks like after RomeoHR:


You reclaim 40+ hours per week, because the platform handles rostering, payroll, compliance checks, award interpretation, and billing automatically.
You make decisions in micro-moments, approving shifts, assigning staff, fixing issues on your phone in seconds.
Compliance stops being a fear, because every shift, note, expiry, document, and audit trail is already aligned.
Evenings and weekends become yours again, not spent “catching up.”
Your business feels light, manageable, scalable, and finally under your control.

Providers tell us they feel calmer, more organised, and-most importantly-free.

Transformation Section
Zoe Harrison

Zoe Harrison

Program Coordinator, NDIS Provider (NSW)

(5 stars)

As a Program Coordinator, I used to juggle rosters, incidents, and funding updates in separate systems. Now I open RomeoHR once and see everything I need - who’s rostered, what’s been delivered, which incidents need follow-up, and how funding is tracking. I can adjust shifts on the fly, support the team, and still feel on top of compliance. It’s the first tool that makes my day easier instead of adding work.

Jacob Reynolds

Jacob Reynolds

Registered Nurse, NDIS Provider (TAS)

(5 stars)

As a Registered Nurse, documentation used to be the most stressful part of my day - care notes in one place, incident forms in another, and training records somewhere else. With RomeoHR, my clinical notes, incidents, and staff competencies are all connected to the right participant and shift. I can quickly see who’s up to date with training and where risks are emerging. It’s made our clinical governance tighter and given me far more confidence in the care we deliver.

Daniel Thompson

Daniel Thompson

Support Worker, NDIS Provider (NT)

(5 stars)

From a Support Worker point of view, RomeoHR is actually easy. I can see my roster, clock in, add notes, and log incidents from my phone without calling the office. I feel more supported because everything is clear - where I’m going, what’s expected, and what I need to record. It’s taken away so much confusion and made my shifts smoother for both me and the participants.

Offer Breakdown / Packages

Since RomeoHR is a unified operating system, the mobile admin experience is included in all plans.
Here is how the offering is structured:

RomeoHR Operating System (SaaS Platform)

For small–large providers who want a single, compliant, end-to-end platform.

Who This Is For

Providers using 2–5 tools who want everything in one place.

Core Benefits

🗓️ Full rostering + availability
🧾 Auto billing + one-click invoicing
💼 SCHADS award-interpreted payroll
🧑‍💼 Staff onboarding + HR + compliance
🧑‍🦽 Participant records
📲 Worker apps + participant apps
📱 Mobile Admin Command Center included

Features


Live roster & smart assignment
Real-time clock-in/out with geolocation
Automated compliance alerts
Documentation + progress notes
Automated NDIA pricing updates
Audit trail for every shift

Done-With-You Implementation

For providers who want guided setup and workflow mapping.

Benefits

🤝 Expert-led onboarding
🔧 Process calibration
👥 Team training
Faster adoption
💧 Reduced admin leakage

Features


DFY configuration
Compliance workflow setup
Real-time support during rollout

The 90-Day Back Office Operating System (High-Ticket)

Your Offer Diamond implementation built into one premium package.

Benefits

🔁 Full workflow automation
🛠️ Compliance gap recovery
💵 Rostering → payroll → invoicing optimisation
🤝 1:1 strategic support
🛡️ Audit-proof processes
🏆 Guaranteed results

Includes:


RomeoHR free for 12 months
NDIS Compliance Gap Sweep
Worker app customisation
Manager training
System buildout + change management
Benefit Section

Why providers choose RomeoHR Over Everything Else

One System, Zero Chaos
Everything connects: scheduling, compliance, worker data, notes, billing, payroll — all in one place.
Mobile Admin Command Center
Run your business from your phone: reschedule, approve, reassign, communicate, check compliance, and action urgent items instantly.
Audit-Ready, Always
Every shift, document, and record is automatically aligned to NDIS & Aged Care standards - no scrambling before audits.

Features


Live Roster + Shift Rescue

Instantly see unfilled shifts, late arrivals, cancellations, and who’s available - and fix them in seconds.

Real-Time Compliance Engine

Track police checks, WWCC, certificates, expiries, and service agreements automatically.

SCHADS Award Automation

Correct pay, loadings, penalties, overtime, allowances - calculated for you.

One-Click Billing

NDIS price guide interpreted, line items matched, audits generated, invoices created.

Documentation Suite

Progress notes, case notes, incident workflows, approvals - done right, every time.

AI-Powered Optimisation

Assign the right worker for the right shift based on skills, preferences, geography, and availability.

Olivia Ward

Olivia Ward

Compliance Officer, NDIS Provider (SA)

(5 stars)

As Compliance Officer, I used to live in spreadsheets and folders, chasing proof that things had actually been done. Policies in one place, training in another, incident records somewhere else. With RomeoHR, everything I need for NDIS Practice Standards sits in one system - worker screening, training, incidents, audits, and supporting documentation all tied back to real shifts. When an audit or review comes up, I’m not scrambling anymore. I log in, run the reports, and I know our evidence is solid.

Chloe Mitchell

Chloe Mitchell

Client Services Lead, NDIS Provider (WA)

(5 stars)

As Client Services Lead, I need to know who we’re supporting, what’s planned, and where things are at - without hunting across five different systems. RomeoHR gives me a live view of participants, rosters, notes, incidents, and funding in one place. If a family calls, I can answer confidently on the spot. Our team is calmer, communication is clearer, and our service feels more professional because we’re no longer piecing together the story from emails and spreadsheets.

James Barker

James Barker

Finance & Billing Officer, NDIS Provider (ACT)

(5 stars)

From a Finance & Billing point of view, RomeoHR has been a game changer. Before, we were constantly reconciling rosters, timesheets, and invoices by hand, trying to match NDIA claims to what actually happened on shifts. Now the whole flow is connected - roster to timesheet to invoice to payroll - with clear reports for revenue, claims, and variances. Our cash flow is smoother, our write-offs have dropped, and month-end doesn’t feel like a war room anymore.

This sounds great… but will it work for us?

That’s exactly why we built RomeoHR - switching takes days, not months, and immediately reduces workload.

Every workflow includes automated audit trails, expiries, checks, and documentation -compliance becomes effortless.

Providers report quick adoption because everything is simpler, unified, and mobile-friendly.

Absolutely. Owners and managers are rarely at a desk - our users fix roster issues from their car, their lunch break, or between visits.

RomeoHR is the only platform with built-in SCHADS payroll + NDIS billing + a true administrative mobile app - no patchwork.

Benjamin Clarke

Benjamin Clarke

Director of Operations, NDIS Provider (VIC)

(5 stars)

I thought switching systems would be a nightmare. We’d built so many workarounds over the years that I assumed everything would break if we changed a single thing. Instead, it felt like someone finally organised my entire business for me. RomeoHR mapped our existing processes, cleaned up the mess in the background, and gave us one clear place to run rosters, payroll, invoicing, and HR. I went from chaos to clarity within weeks - and for the first time, I feel like the business is under control instead of constantly on fire.

Stop Losing Time, Money, and Compliance Sleep - Transform Your Entire Back Office

 

Running a care agency doesn’t have to feel overwhelming.
 RomeoHR gives you the clarity, control, and confidence you’ve been missing.

Frequently Asked Questions

No - it’s built for NDIS, Aged Care, and Home Care providers of all sizes.

Yes. Our Mobile Admin Command Center was designed for owners and managers constantly on the move.

Yes - including penalties, overtime, allowances, weekend rates, and public holidays.

Fully supported: notes, incident forms, workflows, attachments, signatures.

Absolutely - every action has an audit trail. Many providers say RomeoHR is the first system that makes them feel audit-ready.

Most providers go live within weeks. High-ticket implementation clients complete full transformation within 90 days.

Yes - both have dedicated mobile interfaces for shifts, notes, service visibility, and communication.

Yes. We migrate your data and workflows into RomeoHR for you.

Most providers save money by eliminating 3–6 separate tools. And the time savings alone often exceed the subscription cost.

Summary 

Built specifically for NDIS, Aged Care, and Home Care providers who are overwhelmed by admin, compliance, and disconnected systems
A single, unified platform that replaces scattered tools for rostering, payroll, invoicing, documentation, HR, and compliance
Designed for owners, managers, and working directors - not just desk-based admins
Enables you to run your entire care business from one system and from your mobile phone
Eliminates after-hours laptop work by allowing critical actions to be completed in seconds, anywhere
Reduces admin chaos by connecting every workflow - from shift creation to payroll and billing - in one seamless flow
Removes ongoing compliance anxiety with built-in audit-ready processes and real-time visibility
Delivers instant control over daily operations - anytime, anywhere, without being tied to a desk.
Transforms providers from reactive firefighting to confident, proactive decision-makers
Core promise: Clarity, control, and confidence - without being tied to a desk