The NDIS Operating System for Providers Who Want Everything to Work

The All-In-One NDIS Operating System


Where properties, rosters, payroll, billing, and compliance finally work together.
Run your entire NDIS back office from one platform - without spreadsheets, tool overload, or the constant fear that something critical has slipped through the cracks.
RomeoHR replaces ShiftCare, payroll add-ons, compliance spreadsheets, and disconnected systems with one audit-ready source of truth.

Get a free demo with our experts

ISO 27001, ATO, ISO 9001, SOC 2, HIPAA, GDPR compliant
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The Real Problem No One Warned You About Section

The Real Problem No One Warned You About

Running an NDIS business isn’t hard because you don’t care.
It’s hard because your systems were never designed to protect you.

Right now, most providers are:

  • Rostering staff in one system
  • Managing properties, leases, and safety checks in spreadsheets
  • Running payroll somewhere else
  • Hoping nothing important expires unnoticed

 

That’s how:

  • Shifts get rostered into non-compliant houses
  • Leases expire without anyone realising
  • Safety checks slip past due dates
  • Payroll errors quietly bleed money
  • Audit anxiety becomes constant background noise

Not because you’re careless.
Because your tools don’t stop mistakes before they happen.

Finally, a System That Won’t Let You Get It Wrong

The Only NDIS Platform Where Compliance Controls the Roster

RomeoHR flips the traditional NDIS software model.

Instead of just asking “Who is working?”
We ask: “Where are they working — and is it safe, valid, and paid for?”

With RomeoHR:

  • Properties and assets become the source of truth
  • Rosters are compliance-gated
  • Billing, payroll, and documentation flow automatically from approved shifts

 

If something isn’t compliant - the system won’t let the mistake happen.

Finally, a System That Won’t Let You Get It Wrong Section

What Life Looks Like After RomeoHR

 


You stop relying on memory, spreadsheets, and late-night double checks
Your team can’t accidentally roster into risky or expired properties
Payroll runs without award guesswork or weekend fixes
Invoices match rosters, funding, and attendance - automatically
You walk into audits calm, prepared, and confident

Most importantly?


You stop carrying the whole business in your head.

What Life Looks Like After RomeoHR Section
Benjamin Clarke

Benjamin Clarke

Director of Operations, NDIS Provider (VIC)

(5 stars)

I used to lie awake thinking, ‘What if something’s expired and I don’t know?’ Leases, safety checks, insurance, even house-specific rosters all lived in different places. With RomeoHR, the system literally won’t let us roster into a house unless everything is compliant - smoke alarms, safety checks, worker clearances, all of it. That one change alone means I’m not relying on my memory or a spreadsheet anymore. I actually sleep properly now.

Sarah Whitmore

Sarah Whitmore

Operations Manager, NDIS Provider (VIC)

(5 stars)

As Operations Manager, I used to keep a separate checklist for every house - leases, safety checks, repairs, who was allowed to work where. It was impossible to stay ahead. With RomeoHR, property compliance is baked into the roster: if a house or worker isn’t compliant, the shift simply can’t go ahead. Now I manage everything from one dashboard and know every home we operate is safe and audit-ready before a single shift starts.

Chloe Mitchell

Chloe Mitchell

Client Services Lead, NDIS Provider (WA)

(5 stars)

As Client Services Lead, I was constantly worried about placing participants into homes that weren’t fully up to date with checks or paperwork. The information was there, but it was scattered. RomeoHR changed that - I can see at a glance which properties are compliant, which leases are current, and which rosters are safe to run. When I talk to families, I can confidently say, ‘Yes, this house is good to go,’ because the system won’t let us do it any other way.

What RomeoHR Replaces Section

What RomeoHR Replaces (In One Platform)

📅 ShiftCare
💵 Payroll add-ons
📄 Compliance spreadsheets
✍️ Manual lease tracking
🧾 Separate invoicing systems
😩 Endless admin “patchwork”

Core Capabilities


🏠 Asset-First Rostering

Roster staff against properties, not just participants.
If a lease expires or a safety check is overdue, the roster locks automatically.

🔒 Compliance-Locked Scheduling

No expired leases.
No overdue safety checks.
No accidental risk exposure.

📄 Automated Lease-to-Billing Flow

Tenant signs → billing activates → roster unlocks.
Zero manual handoffs. Zero delays.

💰 Accurate Payroll & SCHADS Interpretation

Award rules, penalties, overtime, and allowances calculated correctly - every time.

📊 True Property Margin Visibility

See real profitability per property:
Revenue − Staffing - Maintenance - Vacancy.

No more guessing which houses are actually making money.

📁 Audit-Ready Records (Always)

Every shift, note, invoice, and compliance document is timestamped, traceable, and exportable.

Core Capabilities Section

Why Teams Actually Use RomeoHR.

Built for Real NDIS Workflows

Not generic HR. Not retrofitted rostering.

This was designed around how NDIS providers actually operate.

One System, One Source of Truth

No syncing issues. No duplicate data entry. No crossed wires.

Simple for Staff, Powerful for Managers

Your team doesn’t need weeks of training - they just log in and work.

But What If…

We handle onboarding, migration, and setup so your team doesn’t feel the change - just the relief.

RomeoHR was built bottom-up for NDIS compliance, not bolted together after the fact.

Unlike passive software, RomeoHR actively prevents errors before they happen.

Emily Carter

Emily Carter

HR Manager, NDIS Provider (NSW)

(5 stars)

HR used to live in my head - who’d signed what, which licences were expiring, who was overdue for a review. It wasn’t scalable, and it was burning me out. With RomeoHR, contracts, checks, training, and performance reviews are all automated and tracked in one place. The system reminds managers, not just me, and everything’s audit-ready without constant chasing. I don’t feel like a single point of failure anymore - HR finally feels structured and under control.

Ready to Run Your NDIS Business Without the Constant Risk?

 

If you’re done juggling tools, second-guessing compliance, and carrying the mental load alone - it’s time to see RomeoHR.

Frequently Asked Questions

Yes - RomeoHR is purpose-built for the realities of NDIS delivery.
SCHADS award interpretation, compliance workflows, progress notes, invoicing logic, and audit-readiness are core to the platform, not bolt-on features. Nothing here was retrofitted from generic HR or rostering software.

Yes. In most cases, providers move off ShiftCare entirely.
RomeoHR covers rostering, progress notes, invoicing, payroll, and compliance in one connected system, eliminating the need for multiple tools, spreadsheets, or manual cross-checking.

Yes - this is one of RomeoHR’s biggest advantages.
We support asset-level compliance, lease tracking, safety checks, vacancy visibility, and real-time profitability per property. Rosters are compliance-gated, meaning care can’t be delivered in properties that aren’t valid or safe.

Yes. Payroll is fully integrated and SCHADS-aware.
RomeoHR automatically applies award rules, penalties, overtime, and allowances directly from approved rosters - reducing payroll errors, underpayments, and end-of-cycle stress.

Most providers are live in weeks, not months.
Our team handles setup, data migration, and training so your staff can adopt the system quickly without disrupting day-to-day operations.

No - and that’s intentional.
RomeoHR is configured based on provider size, services, and operational complexity. A short demo ensures you only pay for what you actually need - and that the platform fits your business before you commit.

Yes - both have dedicated mobile interfaces for shifts, notes, service visibility, and communication.

Yes. We migrate your data and workflows into RomeoHR for you.

Most providers save money by eliminating 3–6 separate tools. And the time savings alone often exceed the subscription cost.

Protect Your NDIS Business Before the Next Mistake Happens

NDIS compliance shouldn’t depend on memory, spreadsheets, or crossed fingers.
Let the system protect your business.

Summary 

Enforce compliance at the roster level so shifts can’t be scheduled in non-compliant properties or expired leases.
Connect properties, rostering, payroll, invoicing, and documentation into one audit-ready system.
Automate SCHADS-aware payroll directly from approved, compliant shifts - no manual reconciliation.
Generate shift-by-shift pay, claim, and compliance evidence instantly for audits and plan manager queries.
Eliminate spreadsheets, double handling, and human error across NDIS, SIL, SDA, and Home Care operations.
Reduce compliance risk, payroll leakage, and admin stress - while reclaiming 40+ hours each month.