Simple, Audit-Ready Pricing for Care Providers Who Want Their Time Back

All-in-one rostering, payroll & compliance

RomeoHR replaces your scattered tools with one audit-ready system where every shift, note, invoice, and pay run connects automatically. Reclaim 40+ admin hours/week, reduce payroll leakage, and stay compliant with NDIS + SCHADS - without living in spreadsheets or chasing staff for missing notes.

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ISO, SOC2, HIPAA, GDPR compliant
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Your business shouldn’t feel like an audit waiting to happen.

If you’re running an NDIS (or aged care/home care) service, you’re not “bad at admin.” You’re just trying to manage a high-compliance business with tools that don’t talk to each other.
That’s how you end up:

  • ❌ Fixing rosters at night (again)
  • ❌ Chasing support workers for timesheets, notes, and incident reports
  • ❌ Worrying about Blue Card / screening / licence expiries
  • ❌ Second-guessing SCHADS loadings, penalties, and underpayment risk
  • ❌ Copy/pasting data between 3–6 platforms (and paying for all of them)

One platform that turns paperwork into a workflow.

RomeoHR is an all-in-one workforce and compliance operating system for NDIS, Aged Care, and Support-at-Home providers-combining rostering, time capture, documentation, invoicing, payroll, and automated compliance checks in a single flow.

Not “files in folders.” Active triggers. If a note is missing, an expiry is coming up, or evidence hasn’t been logged-RomeoHR prompts the right person at the right time, before it becomes a risk.

From Compliance Panic to Audit-Ready Confidence-Every Day.


Audit-ready every day
not just when you panic two months before
Rosters that actually flow into payroll and invoicing
without double entry
Support workers who submit notes on time
because the app nudges them
Fewer payroll errors and less leakage
with SCHADS-aware timesheets
Fewer payroll errors and less leakage
with SCHADS-aware timesheets
A calmer back office
where you can finally see what’s happening- clearly
Price Page
Sarah Whitmore

Sarah Whitmore

Operations Manager, NDIS Provider (VIC)

(5 stars)

We were using rostering + spreadsheets + payroll + Xero and it still felt like we were constantly behind. With RomeoHR, everything connects - roster, timesheets, payroll, and invoices all flow from one place. Our admin load dropped quickly, and audit prep stopped being a ‘big event’ because the reports are already there.

Benjamin Clarke

Benjamin Clarke

Director of Operations, NDIS Provider (VIC)

(5 stars)

The biggest difference is the compliance prompts. Missing notes used to slip through every week and we’d only find out when something was questioned by a family or auditor. Now RomeoHR makes it obvious what’s missing before it becomes a problem - notes, incidents, follow-ups, all clearly flagged. I feel like the system is watching compliance with me instead of leaving it all in my head.

James Barker

James Barker

Finance & Billing Officer, NDIS Provider (ACT)

(5 stars)

We didn’t need weeks of training. From a finance point of view, that was huge. Our team picked up invoicing and reconciling in RomeoHR within a couple of short sessions, and they actually use it properly - which is the first time I’ve been able to say that about any system. Claims go out cleaner, faster, and I’m not fixing mistakes at month-end.

Pro

New or smaller providers who want clean rostering + client management without the chaos

  • Rostering & scheduling
  • Client/participant management
  • Core documentation & records
  • Basic compliance tracking
  • Email support

Enterprise

Larger organisations with complex workflows, security, or custom requirements

  • On-premise / white-labelling options
  • Dedicated account management
  • Custom integrations & API support
  • Custom onboarding & training

AI Care Management System


Feature Group
Pro
Try Lite for FREE
Premium 
Recommended
Try PRO for FREE
Enterprise
Talk to an expert
Platform & Access
Mobile worker app
Admin mobile access
CMS & document storage
Policy & document control
Custom Online Forms
Company branding (logos & colours) x
Full white-label platform x x
e-Signature – Client & Employee x
AI Capability
AI search & summaries x
AI drafting (notes, reports) x
AI automation & actions x
AI staff rostering x
Autonomous AI agents x x
Funding & Financial Control
Funding utilization & management dashboard x
Real-time roster-to-budget costing x
Funding variance alerts x
NDIS Funding 1 to 3 month Period Management x
Overspend controls (warn/block) x
Client paid & unpaid invoice dashboard x
NDIS & Aged Care Billing
Fully automated 1 click billing x
Rostering & Care Operations
Standard rostering
Care Plans & Goals
Client compliance reporting & alerts
SIL Home management x
Property Management x
ROC to Roster Automation x
Business unit segregation x
HR, Compliance & Risk
Incident management
Employee credential tracking
Audit-ready evidence chain x
Award-aware payroll validation x
Integrations
HRIS & payroll integrations
Xero integration
2 way Xero invoice integration x
Training & Support
Weekly live training calendar x
Training recording library x
Standard support (48–72 hr SLA) x x
Priority support (24 hr SLA) x
Dedicated technical manager x x
Infrastructure & Customisation
Dedicated environment / servers x x
Custom development features per year x x 3
Franchise Group Configuration x x

Add-Ons

Compliance Audit + Advice
A structured gap sweep using your real workflows (documentation, screening, incident pathways, evidence trail) with a clear “fix-first” action list.
Consultancy / Implementation Support
Done-with-you setup to map your workflows, migrate data, and train your team so adoption sticks.
Managed NDIS Back Office (Done-For-You Admin)
We handle your NDIS admin operations while you monitor everything in your RomeoHR account-regular updates included.

The real win: less stress, fewer errors, more control.

✅ Reclaim your week
Stop spending nights fixing rosters, invoices, and payroll. RomeoHR reduces the constant “catch-up cycle.”
✅ Stay audit-ready without heroics
Prompts, checks, and evidence trails help you stay compliant as a habit-not a scramble.
✅ One system instead of a subscription stack
Replace multiple tools (and duplicate data entry) with one connected platform built for providers.

Where Rosters Turn Into Payroll, Invoices, and Evidence-Automatically.


Smart rostering tied to clients + rates

Build shifts the way NDIS work actually runs-client, location, support type, and more.

Mobile time capture (attendance certainty)

Clock in/out on mobile with stronger accountability and cleaner timesheets.

SCHADS-aware payroll workflows

Reduce under/overpayments with timesheet rules designed for awards realities.

Documentation that becomes evidence

Progress notes, incident pathways, and prompts that keep records complete and audit-ready.

One-click flow from shift → invoice → payroll

Less admin. Less rework. Less “where did that number come from?”

Compliance expiry tracking
 Blue card / screening / licence reminders before they become a risk.
Emily Carter

Emily Carter

HR Manager, NDIS Provider (NSW)

(5 stars)

The onboarding felt practical. We mapped our HR workflow once, and the system started doing the chasing for us — contracts, checks, training, and renewals. Instead of me reminding everyone, RomeoHR handles the prompts and approvals in the background. For the first time, HR compliance is running itself instead of living in my inbox.

James Barker

James Barker

Finance & Billing Officer, NDIS Provider (ACT)

(5 stars)

Support is local and fast. As Finance & Billing, that matters when NDIS prices or SCHADS rules change. With RomeoHR, I’m not left guessing or trawling Facebook groups — I get clear guidance, updates are reflected in the system, and we can bill with confidence. It’s the first time I’ve felt genuinely backed on the finance side.

Questions You’re Probably Asking (Fair.)

RomeoHR is designed to be adopted quickly-simple worker app, clear workflows, and optional done-with-you onboarding so you’re not figuring it out alone.

That’s why RomeoHR focuses on in-the-moment prompts (not passive document storage). It reduces reliance on memory and follow-ups.

The goal is always-on audit readiness: evidence trail, compliance checks, expiry tracking, and cleaner documentation routines.

RomeoHR is built for providers who can’t afford payroll mistakes-timesheets and workflows are designed around award realities and traceability.

You’re not buying a ‘seat’ problem. You’re buying an operations system. That’s why pricing is built to scale with active clients, not staff headcount.
Benjamin Clarke

Benjamin Clarke

Director of Operations, NDIS Provider (VIC)

(5 stars)

I thought we didn’t have time to switch. The truth was we didn’t have time not to. Within a few weeks of moving to RomeoHR, the ‘Sunday admin panic’ stopped - no more last-minute roster fixes and pay checks - and payroll became predictable and calm. Operations finally runs to plan instead of spill­ing into nights and weekends.

Stop patching systems together. Run one platform that’s built for providers.

 

If you want fewer late nights, fewer compliance worries, and a back office that finally runs with clarity

Start with a free trial or book a demo.

 

Frequently Asked Questions

Yes. RomeoHR is designed for Australian provider workflows-rostering, documentation, invoicing, payroll, and compliance visibility in one system.

RomeoHR supports SCHADS-aware timesheet and payroll processes designed to reduce errors and improve traceability.

Pricing is based on active clients/participants, not per support worker seat-so you can scale your team without getting punished for hiring.

Yes. RomeoHR is built specifically to replace disconnected stacks by connecting rostering → time capture → documentation → invoicing → payroll in one flow.

Yes. RomeoHR supports audit readiness through better documentation workflows, expiry tracking, and compliance visibility-plus optional audit support add-ons.

Many providers can start quickly on a trial. If you want faster adoption and fewer bumps, book an implementation call for done-with-you onboarding.
RomeoHR supports workflows and integrations for common accounting systems (availability may vary by plan and requirements). Book a demo and we’ll map your setup.
 All plans include support, with priority options available on higher tiers. Enterprise includes dedicated support and custom onboarding.
Yes-Managed Back Office is available as an add-on. You’ll see everything in your account and receive regular updates.

Yes-your subscription can be managed based on your billing terms. If you’re unsure, book a demo to confirm the best plan first.