Accurate, Audit-Ready Time Tracking - Automatically.

Yes - and that’s not an accident.
RomeoHR was designed around how support workers actually behave on shift, not how software companies wish they behaved. Clocking in is as simple as opening the app and tapping one button - no long forms, no confusing menus, no training sessions required.
Most teams are comfortable within minutes. Because the app prompts them at the right time, removes guesswork, and reduces follow-up from admin, staff quickly see it as helpful rather than intrusive. Adoption isn’t forced - it happens naturally.

That’s exactly what the system is built to handle.
Support workers receive automated reminders based on your rules - the night before, one hour before, and at shift start. If they’re still late, RomeoHR escalates the issue automatically. Admin and supervisors are notified, and the dashboard flags the shift as high-attention.
Nothing slips quietly through the cracks anymore. You don’t find out days later - you know in the moment, while there’s still time to act.

Yes - and it’s designed specifically for Australian compliance expectations.
Geolocation verification happens at multiple points during the shift, not just at clock-in and clock-out. This ensures accuracy without continuous surveillance. Tracking only activates during active shifts and turns off automatically once the shift ends.
Workers are informed, consent is clear, and data handling aligns with privacy requirements. You get defensible location evidence without crossing ethical or legal boundaries.

Yes - because it’s not just data, it’s structured evidence.
Each shift creates a complete, traceable record:
timestamps, geolocation logs, travel maps, shift notes, incident flags, signatures, and award-interpreted timesheets - all linked together.
When auditors ask for proof, you’re not explaining spreadsheets or reconstructing timelines from memory. You export a clean, organised evidence pack that aligns with NDIS Practice Standards and SCHADS expectations. It’s clear, consistent, and easy to follow - exactly what auditors look for.

That hesitation makes sense -most providers come to RomeoHR after trying tools that weren’t built for NDIS realities.
RomeoHR isn’t a generic HR or timesheet system retrofitted for care. It’s built specifically around NDIS workflows: compliance rules, audit expectations, shift-based evidence, award interpretation, and real-world provider pain points.
Everything connects - rostering, time tracking, notes, payroll, invoicing - so you’re not stuck juggling systems that don’t talk to each other. And because it’s designed locally with ongoing updates, it evolves with compliance requirements instead of falling behind.

Yes - completely.
RomeoHR eliminates manual timesheets, paper forms, and inconsistent staff submissions. All attendance, travel, and shift details are captured automatically through the mobile app, including geolocation, mileage, break times, and support worker notes.
This means no more chasing staff, no more double-handling, and no more inaccurate time entries. Everything flows directly into payroll and invoicing with award interpretation handled for you.

Yes - fully compliant with Australian privacy requirements.
Geolocation tracking only activates during an active shift, and only for the purpose of verifying attendance and matching support workers to participant locations.
No tracking occurs before or after shifts, and no background location monitoring takes place. All data is handled securely, encrypted, and governed by strict access controls. Providers maintain clear documentation for audits showing that attendance verification is done ethically and transparently.

No - offsite clock-in is automatically blocked.
Workers must be physically present at the participant’s address (or approved service location) to clock in.
This eliminates falsified attendance, reduces payroll leakage, and ensures accurate evidence for NDIS audits. If a worker attempts to clock in somewhere else, the system simply won’t allow it - protecting your organisation from risk.

Yes - every organisation can create custom templates.
You can tailor shift notes to your service models, participant needs, or compliance requirements. Providers often use AI-assisted prompts, quality indicators, incident triggers, behavioural prompts, or mandatory fields to ensure consistent evidence across the board.
This leads to better documentation, fewer missing details, and cleaner audit trails.

Dramatically - it’s one of RomeoHR’s strongest advantages.
Every shift, note, incident, timesheet, worker screening, training record, and participant document feeds automatically into your reporting engine.
When auditors request evidence, you’re no longer piecing it together from WhatsApp messages, emails, spreadsheets, or memory.
Instead, you generate a complete evidence pack instantly - already organised by category, date range, participant, or Practice Standard.

Yes - fully and automatically.
Once a shift is approved:

• ✅ Award interpretation (SCHADS) is applied
• ✅ Travel and mileage are calculated
• ✅ Pay items are created
• ✅ Billing lines are generated using correct NDIS rates
• ✅ Everything syncs into Xero or MYOB

You eliminate manual data entry and avoid underpayments, overpayments, or rejected invoices.

Yes - in real time.
Supervisors receive alerts when workers:

• ✅ Clock in late
• ✅ Clock out early
• ✅ Miss a clock-in entirely
• ✅ Forget to complete shift notes

This allows early intervention, quick follow-up, and stronger compliance oversight. Supervisors can also review location-verified attendance to make informed decisions and maintain service quality.

Yes - multi-participant support is built into the system.
Whether a worker supports two or more participants at once (e.g., community access, SIL), RomeoHR automatically allocates time, costs, and billing lines correctly for each participant.
This ensures accurate invoicing and evidence aligned with NDIS requirements, without extra admin.

Yes - biometric authentication is supported on compatible devices.

It’s included inside RomeoHR subscription packages - no additional module fee.
You get the complete Reporting, Time & Attendance, and Compliance suite as part of your overall platform. That means:

• ✅ No hidden charges
• ✅ No per-report fees
• ✅ No extra cost for geolocation or AI reporting
• ✅ Unlimited reports and unlimited evidence exports

Your entire reporting engine is bundled with your RomeoHR plan, making it one of the most cost-effective compliance and audit-readiness solutions available.