NDIS Admin, Solved - All-in-One Software for Rostering, Payroll & Compliance
Every hour spent on admin is a billable hour lost. Automate rostering, timesheets, claims, and payroll - and grow your business while staying 100% compliant.
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SCHADS-Compliant Rostering: Risk-Free Schedules in Minutes
Eliminate fatigue breaches, double-bookings, expired blue-cards, and award non-compliance before the shift even starts..
- Auto‑match by skills, preferences, travel time and continuity of care.
- Prevent double‑booking, fatigue breaches, and travel overlaps.
- One‑tap publish with SMS/push; staff accept/decline in the mobile app.
- Live cost view per shift, per participant, per service.

Capture Every Hour, Everywhere
Accurate, location‑aware timekeeping for community & in‑home support.
- GPS/geofence clock‑ins; optional photo verification.
- Offline mode for low connectivity; automatic sync.
- Travel & mileage capture tied to the shift.
- Directly feeds award‑interpreted timesheets.
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The Unified Client Record: From Plan to Progress Note, Audit-Ready
Transform messy files into one secure, chronological, and fully auditable client management system.
- Participant management - profiles, goals, preferences, risk & incident notes.
- Plan management - budgets vs actuals, alerts to prevent overspend.
- Support coordinator management - link coordinators, track tasks & communications.
- Contact management - family, guardians, allied health, referrers.
- Property management - participant homes, SIL/ILO properties, room allocation, safety notes.
- Service agreement management - versions, signatures, renewal reminders, scope coverage.
- Travel & vehicle management - KMs, vehicle logs, reimbursement rules tied to shifts.
- Form submission & incident management - custom forms, progress notes, reportable incidents with immutable timestamps.

The Field App Your Team Actually Uses
Rosters, clock‑ins, notes and documents - all from the phone.
- See upcoming shifts, accept/decline, request swaps (manager approval).
- GPS clock‑in/out with geofence; attach photos and progress notes.
- View participant care plans, behaviour support plans and safety notes.
- Push notifications for last‑minute changes & compliance reminders.
- Works offline; syncs automatically when connected.

Payroll Certainty: Automated SCHADS Award Interpretation (The First Time)
Eliminate back-pay risk and payroll errors with automated interpretation of minimum engagement, breaks, and complex allowance rules.
- Automatic SCHADS interpretation across shifts, sleepovers, weekends & public holidays.
- Built‑in safeguards for minimum engagement, breaks, span of hours.
- STP‑enabled payroll; smooth Xero sync.
- Back‑pay detection & variation alerts.

From Shift to Invoice in One Click
Reduce rejections; get paid faster.
- Bulk approve timesheets with builtin validations.
- NDIS‑compliant line items and claim codes pre‑mapped.
- Auto‑generate invoices per participant, per plan, per service booking.
- Track submissions, remittances and exceptions.

Trusted by Australian NDIS providers who pass every audit - the first time.
Pass Every Audit. Guaranteed Compliance Records.
Stop Scrambling. Your complete evidence trail-from shift log to incident report-is automatically generated and instantly ready for any auditor.
- Stay two steps ahead of every NDIS audit with proactive alerts, airtight documentation, and instant proof for auditors.
- Licence & credential tracking: Blue Card, NDIS Worker Screening, police checks.
- Expiry reminders for staff & contractors.
- Incident & progress notes with immutable timestamping.
- ISO‑27001 security; Australian hosting (AWS Sydney); role‑based access.
Why People Believe Us
Jack Thompson
NDIS Provider, NSW
Before RomeoHR, we were drowning in admin. Our team spent hours fixing roster overlaps, calling staff last minute, and double‑checking SCHADS rules manually. It felt like we were always one mistake away from a Fair Work issue. Now, admin has dropped by almost 70%. The system flags issues before they happen and we passed our audit with zero actions - something we’ve never achieved before.
Liam Anderson
NDIS Provider, QLD
Payroll used to take us two full days every fortnight. Between sleepovers, SIL house rotations and different penalty periods, we constantly missed things and had to backpay. RomeoHR shrunk payroll to under an hour. Everything — timesheets, SCHADS interpretation, STP — lines up automatically. It removed the anxiety of ‘Did we pay everyone correctly?'.
Charlotte Miller
NDIS Provider, VIC
As a support coordination team, we used to chase information across emails, spreadsheets and folders. We couldn’t see participant plans, incidents or agreements in the one place. It delayed responses and made us feel like we were letting families down. With RomeoHR, we finally have the full picture - agreements, incidents, communications, reviews. Families now get faster answers, and our coordinators feel in control rather than overwhelmed.
FAQ
Yes. Claim codes, price limits and award rules are maintained with release notes and in‑app alerts so you always operate on the latest standards.
Absolutely. Many providers start small and add payroll, invoicing and CRM as they grow - your data carries forward seamlessly.
All data is hosted in Australia (AWS Sydney), protected by ISO‑27001 controls and role‑based permissions. Notes are time‑stamped and access‑logged for audits.
Yes. We provide STP‑enabled payroll and native Xero sync for invoices, journals and contacts.
Yes. Track KMs, vehicle logs and property details, and link travel rules to shifts so reimbursements and invoices are accurate.
Guided setup with data import, award configuration, and optional done‑for‑you onboarding. Training resources and chat/email support are included.
Turn NDIS Compliance into Your Competitive Advantage
RomeoHR helps you deliver better care, faster claims, and smoother audits - without adding admin overhead.
Key Benefits Summary:
ISO‑27001 | STP | Xero Integration | Hosted in Australia | NDIA‑Ready
