For NDIS providers, payroll accuracy doesn’t begin at pay day - it begins the moment a support worker starts a shift. Every dollar you pay, every allowance you apply, and every compliance obligation you meet is built on attendance data.
When attendance tracking is manual or fragmented, payroll becomes a clean-up exercise. Admin teams chase timesheets, resolve discrepancies, and re-enter data across multiple systems. To truly automate payroll in an NDIS business, you need a connected workflow that links attendance → timesheets → payroll → Xero → STP and superannuation without breaking the data trail.
Recommended Reads
A fully automated workflow removes human error by ensuring each step feeds directly into the next. Here’s how leading NDIS providers structure it.
Instead of paper timesheets or verbal confirmations, staff clock in and out using a mobile app. Time stamps and GPS verification confirm when and where work occurred, while optional face recognition reduces buddy punching. Travel time and breaks are recorded as part of the shift, eliminating guesswork later.
This creates a verified attendance record that payroll can trust.
Attendance data flows directly into timesheets - no re-keying required. Each shift is automatically categorised by time and day, such as weekday, evening, overnight, or weekend work.
Allowances like sleepovers, travel, and broken shifts are applied based on predefined award rules. Admin teams no longer compile timesheets manually; they simply review and approve them.
With attendance and timesheets aligned, award interpretation happens automatically. The system applies the SCHADS Award to each shift, calculating loadings, penalties, minimum engagements, overtime, leave, and public holiday rates in real time.
This removes the biggest risk point in NDIS payroll - manual award interpretation.
Approved timesheets feed directly into the payroll engine. Pay runs can be reviewed and approved in bulk, with payslips generated automatically for staff. Because all calculations are already award-compliant, payroll becomes a confirmation step - not a correction exercise.
Once payroll is finalised, totals sync directly into Xero. Wages, superannuation, PAYG tax, and payroll liabilities are posted to the correct accounts automatically.
This gives finance teams real-time visibility and eliminates manual export/import cycles that often lead to reconciliation issues.
The final step is compliance reporting. Payroll data is sent directly to the ATO via Single Touch Payroll (STP), ensuring accurate and timely reporting. Superannuation amounts are calculated and submitted through SuperStream, meeting all regulatory requirements without extra admin effort.
From attendance to compliance, the workflow stays connected and auditable.
In manual environments, attendance is tracked through paper forms, SMS messages, or verbal updates. Timesheets are built in spreadsheets, award rules are checked manually, payroll data is copied between systems, and STP submissions are uploaded separately.
In an automated workflow, attendance is captured via a mobile app, timesheets are generated instantly, SCHADS rules are applied automatically, payroll runs inside one system, Xero syncs live, and STP and super are filed without manual uploads.
The difference is fewer errors, less stress, and complete confidence in your payroll data.
NDIS providers operate under tight margins, complex awards, and heavy compliance scrutiny. A fully automated payroll workflow:
Automation isn’t about speed alone; it’s about control and compliance.
RomeoHR connects every step of the NDIS payroll journey into one seamless platform. From mobile attendance tracking and award-ready timesheets to SCHADS-compliant payroll, live Xero integration, and direct STP and SuperStream filing, the entire workflow runs without spreadsheets or manual workarounds.
No more chasing signatures. No more reconciling mismatched systems. Just clean, compliant, end-to-end payroll.