HR
Appoyo HR keeps hiring and compliance tight, without the admin drag. Built-in onboarding workflows, credential tracking, and expiry alerts.
Learn More
Join us
Built by operators. For operators.
Appoyo started as RomeoHR, a HR and workforce platform built specifically for care providers. But the more time we spent inside the sector, the clearer the real problem became.
Providers weren't struggling because they lacked one good tool. They were drowning because they had five disconnected ones. HR lived here. Care management lived there. Incidents went somewhere else. Payroll was a separate login. And billing was a spreadsheet.
So we rebuilt from the ground up — combining HR, Care Management, Incident Management, Payroll and NDIS Billing into one platform, with one login and one source of truth.
That's Appoyo.
THE PROBLEM WE SOLVED
We didn't study the problem.
We lived it.
Before Appoyo, co-founder Ben ran two provider businesses across high-needs Disability, Home Care, Child Services and Allied Health. And every system he used made an already hard job harder.
Participant funding was invisible until it was too late. Systems were so complex that new coordinators took weeks to find their footing. Data lived in three places at once — which meant it was accurate in none of them. Incident management was a spreadsheet. Payroll was a reconciliation nightmare.
I lost hundreds of thousands of dollars in overservicing - not because I wasn't paying attention, but because the system wasn't showing me the right information at the right time.
That's not a Ben problem. It's an industry problem. Payroll non-compliances, quality failures, and audit gaps are rife across the sector — and outdated, disconnected technology is the single biggest driver.
The pain points every provider knows:
Overservicing & funding blowouts
Payroll non-compliance
Disconnected systems
Disconnected systems
Admin overload
Compliance gaps
HEAR IT FROM THE FOUNDERS
Why we started Appoyo.
Ben and Kaje share the story behind Appoyo — what they saw in the sector, why they built it, and what they believe the future of care technology looks like.
.png)
OUR VISION
An AI technology company for the Australian care sector.
Three forces are colliding right now. Funding is tightening. Compliance requirements are increasing. And technology — specifically AI — is advancing faster than any platform built in the last decade can keep up with.
The providers who will thrive are the ones who use technology to absorb that complexity. The ones who don't are already closing their doors.
Appoyo's vision is not to be another care management vendor. We're building the AI technology platform that equips providers to navigate this new era — and to come out the other side doing the best work of their lives.
That means AI that acts, not just assists:
Builds rosters automatically from your ROC Excel file
Fills vacant shifts by recommending the best-fit worker in seconds
Selects NDIS billing line items based on day, time and support type
Alerts you when a participant is at risk of over or under-servicing
Drafts shift notes, incident reports and HR documents on command
Less admin. More control. Love to care again.
our team
Meet the team
Kaje
Founder
Ben Markwell
Co-founder
Simone Titus
Customer Success Director